Ratings based on 25 Verified Reviews
4.7 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2022
Very clean and the staff could not be more accessible or helpful! I highly recommend Casa Jean Pierre to anybody considering a visit to Viñales.
by A verified traveler
Average
Posted 7 Feb 2019 on HotelsThe room was okay. It was clean, but we didn’t get blankets, and the roof was quite low. The breakfast is not worth the money, there are several good and cheaper restaurants just down the street. The owners were nice, but didn’t offer any tips that wasn’t really “tourist tips” at a tourist price.
Comment from Hotel Management
13 Feb 2019 by Casa Jean Pierre, Hotel Management
Thank you for your feedback, it is important for us to improve our services for future customers. Wish you had a nice stay in Cuba! Kind regards, Property Representative
by A verified traveler from Vienna
Posted 3 Feb 2019
The host Claudia was very nice and helpful with our planning. Good breakfast, definitely a recommendation!
Comment from Hotel Management
6 Feb 2019 by Casa Jean Pierre, Hotel Management
Thank you for your feedback and recommendation, it is hearthwarming to know that you enjoyed our place. Warm regards from Cuba!
by A verified traveler from West Palm Beach, FL
Darling casa run by loving locals
Posted 3 Jan 2019 on HotelsPros: perfectly located--you can walk everywhere in town within minutes, room is brand new and very clean, run by the most lovely family-Maribel and Claudia (her daughter) were so welcoming! They even cleaned our clothes after they were soiled from horseback riding, and loaned us an umbrella. Amazing breakfast every morning! We stayed at upstairs bedroom, very private and felt very safe there. Charming and local feel.
Con: very loud at night, A/C unit on the roof ran consistently making sleep hard.
Comment from Hotel Management
10 Jan 2019 by Casa Jean Pierre, Hotel Management
Dear Laura, thank you for your feedback, it is so important for us to improve our services. It is hearthwarming to know that you enjoyed our place. Warm regards from Cuba!
by A verified traveler
Beautiful roof terrace
Posted 16 Apr 2018 on HotelsLovely family and great location
Comment from Hotel Management
18 Apr 2018 by Casa Jean Pierre, Hotel Management
Dear Oliver,
Thank you for your excellent feedback, it is so important for us.
Warm regards from Cuba!
by Barbora
5 days stay
Posted 7 Dec 2017 on Hotelsvery good experience, our host was super friendly, I can recommend.
Comment from Hotel Management
13 Dec 2017
Hola Barbora,
Thank you very much for your feedback and recommendation! It was a pleasure to host you, be welcome ever! Best regards from Cuba!
by A verified traveler
Posted 19 Mar 2020
Casa pulita e confortevole, molto buona la colazione!
Comment from Hotel Management
20 Mar 2020 by Casa Jean Pierre, Hotel Management
Thank you for your feedback, it is so important for us. Warm regards from Cuba!
by A verified traveler
Posted 23 Jan 2020 on Hotels
Logement très agréable , neuf, clair
Comment from Hotel Management
24 Jan 2020 by Casa Jean Pierre, Hotel Management
Dear Dominique.
Thank you for your feedback, it is so important for us. Warm regards from Cuba!
by A verified traveler
Posted 21 Jan 2020 on Hotels
Excellent service, excellent séjour, très bien placé, très proche du centre mais hyper calme. Claudia nous a accueilli avec le sourire et a toujours été la pour nous aider, tout en nous laissant notre intimité. Merci à elle !
Comment from Hotel Management
22 Jan 2020 by Casa Jean Pierre, Hotel Management
Dear Mathieu,
Thank you for your feedback, it is heartwarming to know that you enjoyed our place. Warm regards from Cuba!
by A verified traveler
Posted 9 Dec 2019 on Hotels
Comment from Hotel Management
9 Dec 2019 by Casa Jean Pierre, Hotel Management
Dear Juan Carlos.
Thank you for your feedback, it is so important for us. Warm regards from Cuba!
