Ratings based on 74 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Sep 2024
We were married here in Sept 2024 and it could not have been a more perfect experience. Our friends and family have rave reviews for their rooms, food, staff and overall experience. Could not rate our time more highly and highly recommend. Thank you to Laurent, Maya and the entire team for giving us the wedding of our dreams!!!
Comment from Hotel Management
24 Oct 2024 by Château de Pondres, Hotel Management
It’s wonderful to hear that you celebrated your wedding at our venue and that everything went perfectly! We’re delighted that you and your guests enjoyed the rooms, food, and service. Thank you for your kind recommendations and for recognizing Laurent, Maya, and the entire team. Wishing you all the happiness in the world on this new adventure!
by A verified traveler
Posted 30 Jul 2024
Its a real chateaux in Provence! Very nice and big room. The only problen is that it s not air conditioned. Too hot in the rooms and no fans either.
by A verified traveler
Not recommended
Posted 25 Jul 2024 on Hotelsthey wanted to give us a room full of mold, in the bathroom spiders and on the floor dirt. Incredibly! Alternative room was ok, but also not clean. Breakfast was ok, not possible to get boild eggs.
Chateau is nice, but you can see they have troubles maintaining.
by A verified traveler
Posted 22 Jul 2024 on Hotels
by A verified traveler
Posted 21 May 2024 on Hotels
Comment from Hotel Management
27 May 2024 by Château de Pondres, Hotel Management
Bonjour, Nous vous remercions pour votre note à l'égard du Château de Pondres. Le service communication.
by A verified traveler
Posted 24 Oct 2023
The property is impressive, nice views, quiet, well located to visit many attractions in Occitanie snd Provence. However: internet works with codes generated by the reception, given for 24h and must be entered all the time. Dust in the room, dark corridors ( it takes too long in my opinion until the sensors turn the lights on), the decorations are too munch and cheezy, dying plants on the corridors.
Comment from Hotel Management
6 Nov 2023 by Château de Pondres, Hotel Management
Bonjour Madame, Nous vous remercions pour votre avis concernant le domaine. En effet, c'est une erreur de la réception concernant le code wifi, nous allons évoquer le sujet avec l'équipe. Certaines plantes ont été changées la semaine dernière. Nous vous souhaitons une excellente semaine. Le service communication.
by A verified traveler
Posted 14 Aug 2023
This is an excellent option for anyone looking to stay in a beautiful historic castle surrounded by wine yards, away from the busy turistic places, yet within easy reach to what the region has to offer. It was an excellent room with a very reasonable price. Excellent experience for us! Recommended.
Comment from Hotel Management
18 Aug 2023 by Château de Pondres, Hotel Management
Bonjour Monsieur, Nous vous remercions infiniment pour votre avis et votre recommandation, suite à votre séjour au Château de Pondres. En vous souhaitant une agréable journée.
by A verified traveler
Posted 26 May 2023
by A verified traveler
Not going to stay there never again.
Posted 18 Jan 2023 on HotelsIt was at leats weird. Staff did not speak decent english, just french. The parking is not well signed and it is like 200 meters from the hotel. At night the lights were off l, so getting from the parking to the hotel was not friendly at all. The room was not well clean. We found a fake nail at the bed table, also a rest of an eaten apple behind the window curtain. Also some hairs when we open a bed. There was a smell in the room like somody were cooking stew or something alike.
As the restaurant in the hotel was closed we ask in advance ( 15 days) the hotel staff to book as a table at a nice nearby restaurant, they book us a table at a place that was 25 minutes far. We suggest to change the reservation to a closer location. They book as a table at a nearby crepe restaurant. When we arrived there and decided to not eat there we found in google a restaurant one block away that used to have a michellin star. Food and service was great. We couldn't get the chance to try their restuarant so before booking the hotel check if their restaurant will be open, if will not it does not worth to stay there, at all.
by A verified traveler
Posted 10 Sep 2022 on Hotels
Comment from Hotel Management
14 Sep 2022 by NICOLAS, Hotel Management
Chère Madame,Tout d'abord permettez-nous de vous remercier d'avoir pris le temps de partager avec nous votre expérience au Château de Pondres.Nous sommes ravis que vous ayez été sensible au style de notre demeure, à la décoration traditionnelle française, d’un luxe raffiné sans être ostentatoire. Il est vrai que, dès leur arrivée, nos hôtes ne peuvent que se sentir frappé par la magnifique luminosité de ses vastes espaces et par la quiétude qui y règne.Comme vous le soulignez si justement, notre maison est un endroit idéal pour se ressourcer et y savourer un agréable moment de détente.Nous espérons avoir le grand plaisir de vous accueillir très prochainement de retour parmi nous pour une nouvelle expérience exclusive.Bien à vousNicolas VIALAResponsable hébergement
