Ratings based on 507 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Oct 2024
We loved this hotel and hope that they never upgrade it and lose its character. It is so centrally located that most every site is within walking distance. The Tourist Bureau is in the same square and they are very helpful. All public transport is free in Luxembourg which is also terrific. Our hotel room was basic and characterful. The breakfast was excellent and included in the price. The staff was helpful in every way, from check in to check out. We so enjoyed it.
by A verified traveler
Posted 11 Sep 2024
The day manager was extremely helpful, efficient and pleasant. Great breakfast and delicious dinner!
by A verified traveler
Posted 19 Aug 2024
We had two rooms, one markedly smaller than the other. Thight squeeze to move around the queen bed, barely enough space to put down my on-board case and open it. Bathroom was tiny and in need of updating. Niche for the toilet was about 6ft. tall. Minimal amenities. Same price as the bigger room. Not worth the price. Talked to the receptionist, but no lowering of the price. Location is great and the continental breakfast is good.
by A verified traveler
Great little hotel in an excellent hotel
Posted 4 Jul 2024 on HotelsThe location was excellent - in the Williams II square and very close to a tram and bus stops which go directly to the Gare and the airport. Room was nice and clean. Simple and nice breakfast provided. Staff spoke English and very helpful and courteous!
by A verified traveler
Disappointing behind a fancy facade.
Posted 3 Jul 2024 on HotelsThe location was perfect sitting on the square in the centre of the Old Town. Unfortunately this is where the positivity ends. We were kept awake all night by endless noise including the bells of the Notre Dame, street cleaning vehicles, building works etc
The facilities in the room were non existent. For a room attracting a premium price the least I’d expect is tea/coffee making facilities, but there were none in the room.
The toilet paper was single ply and just felt cheap.
Breakfast was below average and was served to us on a tray like school children. It included cold meats that were wasted as 2 of our party were unable to eat it due to one being a vegetarian, and one being Muslim (so does not consume pork). There was no fruit available. It was the worst breakfast I have experienced in a hotel on the continent.
by A verified traveler from Mount Vernon
Posted 30 Jun 2024
Great location and friendly staff. Would not recommend for individuals needing mobility assistance.
by A verified traveler
Posted 21 Jun 2024
Great little hotel in the main square. Breakfast was nice and room was clean. Could do with a refurb and air con though.
by A verified traveler
Posted 13 Jun 2024
Room so small!
by A verified traveler from Colorado Springs
Posted 9 Jun 2024
by A verified traveler from Stratford
Posted 25 May 2024
Great location. Fabulous breakfast with fresh sliced meats and breads. The team was fantastic. Great stay
