Ratings based on 13 Verified Reviews
3.8 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Gold Coast, Australia
Posted 3 Mar 2020
The location is fine but when we arrived, they had no record of our Expedia booking. They then put us into a tiny room near the entrance, barely enough room for our luggage. My wife asked for an extra pillow and was told it was not possible. I then went and insisted and an extra pillow was reluctantly produced. The aircon is good and the wifi is fine but when booking, make sure you are confirmed and request a photo of the room so they don't put you into that shoe box.
by A verified traveler
Posted 18 Sep 2019 on Hotels
I had a great stay at Villa Deicer! The owner and the staff are wonderful and very helpful with areanging tours and transportation to the desert. The room was very clean and the pool was very refreshing.
Comment from Hotel Management
21 Oct 2019 by Fabien Perdomo , Hotel Management
Dear Guest,
We so glad to hear such an amazing review from you, we'll be so thrilled to hear from you in the future.
Let us know and please give us a like on facebook.
Recommended
for Everyoneby A verified traveler
Posted 22 Apr 2018 on Wotif
Lovely welcoming family, little English spoken but an enjoyable experience.
Comment from Hotel Management
16 May 2018 by Fabian Perdomo , Hotel Management
Wotif, we've been working on our staff bein able to speak 100% english, but we promise you next time you'll have a great experience more comfortable. Hope to be on the next trip to Colombia.
Recommended
for Everyoneby A verified traveler
Good hotel located in downtown
Posted 6 Feb 2018The room was OK - private bathroom and clean but right on the street with late night noise. WiFi was advertised but not available due to "technical problems". Staff was very nice. They arranged for the tours we wanted (Observatorio and the "badlands" of the Desierto de Tatacoa) with no problems and reasonable rates. They also allowed us to clean our shoes from the mud accumulated at the Desierto in their back room.
Comment from Hotel Management
20 Mar 2018 by Fabian Perdomo , Hotel Management
Hey there,
We are really sorry about the issues with the noise at that place close to us, we're working on it. Our Wifi provider is satellital and in the are is one of the best, we're incresing the capacity of navigation, hope you'd enjoy your staying at the Tatacoa's desert.
Best regards and hope to see you soon.
by A verified traveler
we arrived and never got any reservation
Posted 23 Jan 2018don´t know whose fault is, if expedia or the hotel, but although we had the confirmation booking nubmer, the hotel told us they never got the reservation from expedia and we had to look for another hotel...
Comment from Hotel Management
31 Jan 2018 by Fabian Perdomo , Hotel Management
I'm Villa Deicer we're so ashamed about the situation, everytime we've received a reservation from a costumer we closed the room and make the unavailability, unfortunately we didn't receive one, for that reason we don't charge the costumer or if we have a room we just let you'all know if you wanna take, for that reason we're receiving a 1/5 without bein our fault. Best regards.
by A verified traveler
Posted 11 Oct 2020 on Hotels
by A verified traveler
Posted 12 Jan 2020 on Hotels
Comment from Hotel Management
23 Jan 2020 by Fabian Perdomo Gil , Hotel Management
Morning dear Guest,
We just request a waiver for your review (2/10) due to your rough behaviour at our hotel.
Guest like you push us to commit to improve.
by A verified traveler
Posted 4 Aug 2019 on Hotels
Comment from Hotel Management
12 Aug 2019 by t, Hotel Management
Hola Deiby, fuè un placer haberte tenido en nuestro Hotel Villa Deicer.
Gracias por visitarnos.
by A verified traveler
Posted 14 Jun 2019
Súper limpio, excelente servicio, amabilidad, recomendado 😁
Comment from Hotel Management
14 Jun 2019 by Fabian Perdomo Gil , Hotel Management
Buen día, en hotel Villa Deicer fue un placer haber atendido y cumplido las expectativas del viaje. Nos encuentras en redes sociales y ayudanos a recomendarnos con tus amigos.
by A verified traveler
Posted 29 Mar 2018 on Hotels
Lugar agradable para un par de dias, limpio y buena relación costo / calidad
Comment from Hotel Management
19 May 2018 by Fabian Perdomo , Hotel Management
Leonardo, un gusto haberte tenido en nuestras instalaciones, esperamos que puedas regalarnos un like en nuestro FanPage en Facebook.
