Ratings based on 1,369 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2024
I like everything. The staff was professional, helpful and went the extra mile to help you.
by A verified traveler
Posted 11 Dec 2024
by A verified traveler
Posted 10 Dec 2024
Lack of service… could do better on cleanliness. Buffet food is horrible and drinks are decent. Make sure to get vip
Comment from Hotel Management
10 Dec 2024 by Gisell Veras, Hotel Management
Dear Steven,Firstly, we would like to thank you for choosing our hotel for your holiday and for informing us of your concerns regarding your time with us, as this gives us the opportunity to note areas that may have a little room for improvement. and for that we are very grateful.Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
by A verified traveler
Posted 10 Dec 2024
Comment from Hotel Management
10 Dec 2024 by Gisell Veras, Hotel Management
Estimada Emira,En primer lugar, nos gustaría agradecerle los comentarios tan positivos que ha compartido referente a su reciente visita a nuestro hotel Coral Costa Caribe, estamos encantados de saber que fuimos capaces de cumplir con sus expectativas.Una vez más le damos las gracias por esta maravillosa opinión, ha sido un placer para nosotros leerla y esperamos poder servirle de nuevo pronto.
by A verified traveler
Posted 10 Dec 2024
All was great
Comment from Hotel Management
10 Dec 2024 by Gisell Veras, Hotel Management
Dear Willie,Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
by A verified traveler
Posted 9 Dec 2024
Comment from Hotel Management
9 Dec 2024 by Gisell Veras, Hotel Management
Dear Windal,We would like to thank you for choosing our hotel for your holiday, as well as for taking the time to comment on your experience with us.Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
by A verified traveler
Posted 9 Dec 2024
Comment from Hotel Management
9 Dec 2024 by Gisell Veras, Hotel Management
Dear Tirzah,We would like to thank you for choosing our hotel for your holiday, as well as for taking the time to comment on your experience with us.Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
by A verified traveler from Waterbury
Posted 6 Dec 2024
Comment from Hotel Management
9 Dec 2024 by Gisell Veras, Hotel Management
Dear Nadiuska,Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
by A verified traveler
Posted 6 Dec 2024
This property was great, the staff were very helpful all the time. Belky the lobby manager was such an amazing help and very knowledgeable and accommodating. The buffet area was always amazing from the chefs cooking to Kimberly and Catarina helping. This would be our second large family vacation to coral costa caribe. We will return in the future. Much recommended.
Comment from Hotel Management
9 Dec 2024 by Gisell Veras, Hotel Management
Dear Emanuel,Thank you for the great feedback of your recent holiday experience at our hotel ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
by A verified traveler
Posted 5 Dec 2024
I think the place is great and I will return. Not sure this could happen, but they run out of beach towels. One day waited about 2 hours for one. Also, knives and forks sometimes had to wait and the meal got cold. There were 3 of us in a room and sometimes they would leave 1 maybe 2 bath towels.
Comment from Hotel Management
9 Dec 2024 by Gisell Veras, Hotel Management
Dear Edward,Firstly, we would like to thank you for choosing our hotel for your holiday and for informing us of your concerns regarding your time with us, as this gives us the opportunity to note areas that may have a little room for improvement. and for that we are very grateful.Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.
