Ratings based on 231 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Oct 2024
Beautiful hotel
by A verified traveler
Posted 21 Sep 2024
No heat in room. Froze all night. Coffee from machine only. Pool was supposed to be free... $24 a day and doesn't open until 11:30am after we check out. Staff did not speak English! Basically everything they advertise is a lie. Old hotel.
by A verified traveler
Posted 1 Sep 2024
A decent hotel, nothing to complain about but nothing that made it stand out as special.
by A verified traveler
Nice hotel convenient to motorway
Posted 1 Jul 2024 on HotelsNice hotel with very friendly reception staff on check in.
Bedroom massive, clean and comfortable
Didn’t eat in hotel due to late check in and early departure
Close to motorway
Definitely stay here again.
by A verified traveler
Posted 27 Jun 2024 on Hotels
by A verified traveler
Grand but Quiet
Posted 22 May 2024 on HotelsRather grand hotel but very quiet.
by A verified traveler
Overcharged for Room
Posted 22 May 2024 on HotelsWe were very disappointed to find that the restaurant was not open. I requested an extra pillow which was never provided. We were charged 67.09 Euros for the room and not the expected 54.01 Euros.
by A verified traveler
Posted 5 Apr 2024
This is a clean, and quiet place, very handy if you are on a road trip and need a stop off not far from the motorway. The staff are friendly but for those that dont have any basic spanish you will struggle. There are no tea/coffee facilitates in the rooms which is an annoyance. I am sure they wouldn't like me in my pjs in the restaurant. During April when we visited it actually looks like its being run on skeleton staff and areas such as lounge bar is closed, swimming pool closed until June. And the sauna you have to pay extra for. But its friendly, clean and quiet..
by A verified traveler
Posted 14 Jul 2023 on Hotels
Very helpful informative staff. Excellent value . Had dinner and breakfast. Will stay there again
by A verified traveler
Not as expected
Posted 4 Jul 2023 on HotelsHotel decor is outdated. We were not told that the service provided depended on occupancy. We had no access to lunch, tea, coffee or drinks. The restaurant was closed for lunch and the bar closed in the evening. The outdoor pool was not filled so the photo is misleading. The indoor pool was however available. We were told to go the nearby gold club restaurant for lunch. The meal was appalling - everything from a jar, can or pre-packaged. The breakfast was very good and the only redeeming feature. Fortunately we were there only for one night because we were on a road trip so booked a hotel close to the motorway but far from the city so do not use if you intend holidaying in Salamanca.
