Ratings based on 108 Verified Reviews

4.4 out of 5
88% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Miami

This traveler left a rating score only Posted 7 Nov 2024
5 out of 5
by A verified traveler

Posted 22 Jul 2024
Very elegant and helpful staff.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Jul 2024
5 out of 5
by A verified traveler

Posted 17 May 2024
Beautiful, clean and comfortable.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Oct 2023 on Hotels
3 out of 5
by A verified traveler

EV charger out of use

Posted 25 Sep 2023 on Hotels
We love the paradors but one of my reasons for choosing this one was that it has two EV (Tesla Destination) chargers. Neither was working, and I believe the staff knew this. before I was directed to the garage It is €14 a night to park in the garage, which is expensive for this town. The hotel is in the centre and parking in the square can be difficult. Otherwise a nice-sized room and bathroom, although noise from other rooms could be heard.
3 out of 5
by A verified traveler

Posted 14 Sep 2023
Staff were very helpful . Dinner was good . Breakfast was poor — too many people had been in before us and the food wasn’t topped up . One sad fried egg remained of hot food . However, when we requested an omelette it came piping hot and was very good. Only one member of staff on duty who did her best . The junior suites are in the tower up over 100 steps ( lift available ) which made me claustrophobic and we had to move rooms which the staff facilitated very well. The emergency exit from the tower was down all the steps . The door to the roof was locked .
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Apr 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Feb 2023 on Hotels
5 out of 5
by A verified traveler

Posted 16 Jan 2023 on Orbitz
Maravilloso. Emblemático hotel, todo muy limpio y excelente el personal de trabajo. ¡Ampliamente recomendado! The hotel is beautiful, very nice and clean, and the staff is great too. Absolutely recommend!