Ratings based on 12 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Feb 2023
Awful check in . You have to go into benidorm to pick the key up,.the pick up point is in a hotel 0at the reception..it doesn't tell u this I just happen to go into the hotel to ask where no 1 was. !?. Took half an hour for them to find the key , I had messaged the place twice for check in help .they didn't answer
by A verified traveler
Posted 8 Mar 2022 on Hotels
Comment from Hotel Management
26 Apr 2022 by Magic Atrium Beach, Hotel Management
Estimado Sergio,
¡Muchas gracias por su valoración!
Saludos cordiales
by A verified traveler
Stay in Spain
Posted 13 May 2019 on HotelsOur visit was related to Family business. not very helpful on check in and directions to apartment very poor at 3.00 am in the morning told 5mins walk turned into 1 hour walk to find accommodation
by A verified traveler from Warrington
Posted 28 Oct 2018
We were charged extra £175 in top of our booking at the property even though paid in full through Expedia
Not impressed!
by A verified traveler
family stay
Posted 14 May 2018 on HotelsStay was ok overall for the family with the little baby. The cot wasn't provided, so we had to bring our own. Also, one needs to be informed upfront (we were not) that the check-in is actually in the hotel and not in the apartment building. That's where the breakfast (and other meals) is also served. It's about 15 min walk, but if one uses short-cut it could be under 5 min (we used it every day). Another annoying feature is lack of wi-fi in the apartment. On a plus side - fantastic view from the apartment (floor 22 we had), quick walk to the beach, and hotel staff was actually very helpful, addressing all our needs and beyond (special thanks to Natalie at the reception!)
by A verified traveler
Posted 12 May 2018 on Hotels
Very happy- very helpful
by A verified traveler
Posted 30 May 2023
Volvería
by A verified traveler
Posted 24 Apr 2022
Had appartement met giga dakterras. Geweldig uitzicht. Inrichting appartement was ok. Keukenuitrusting kan wat uitgebreider. Geen waterkoker of koffiezetapparaat. Water koken moest in een van de twee aanwezige pannen. Fijn was dat het appartement elke dag schoongemaakt werd. Had ik niet op gerekend. Tv had alleen Spaanse zenders. Heb een heel fijne vakantie gehad in dit appartement.
Comment from Hotel Management
26 Apr 2022 by Magic Atrium Beach, Hotel Management
Beste Jenny;
Hartelijk dank voor het vertrouwen in Magic Atrium Beach en voor het delen van uw ervaring met ons met andere reizigers. We zijn erg blij om te weten dat de ervaring in ons etablissement naar wens is geweest.
Hoe dan ook, we willen je bedanken voor je suggesties, want ze zijn het meest waardevolle wapen van verbetering dat we hebben. We houden er rekening mee met als enig doel de beste service te bieden.
Met vriendelijke groet,
Magic Atrium Beach
by A verified traveler
Posted 7 Jan 2022 on Hotels
no envian las facturas de los cargos realizados, llevo reclamando más de una semana....
Comment from Hotel Management
1 Mar 2022 by Atrium Beach, Hotel Management
Estimado huésped,
Gracias por compartir con nosotros los aspectos que consideran mejorables de nuestro escablecimiento. A su vez, le haremos saber sus comentarios al departamento correspondiente para que situaciones como las que nos comenta no vueltan a repetirse.
Atentamente,
Atrium Beach
by A verified traveler
Estancia perfecta
Posted 17 Feb 2021 on HotelsEl apartamento ha estado genial en general.La situación es perfecta, al lado de la cala. Unas vistas geniales y una terraza espectacular. La atención por parte de Reguart impecable, para que tuviesemos una estancia agradable. Lo que necesitamos nos lo facilitó sin problema y de manera rápida. Por poner un pero, el sofá cama está para cambiar( apartamento 25F. Torre 2)
