Ratings based on 288 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Nov 2024
Easy to go to airport amd hotel and get cab. No far from restaurants
Comment from Hotel Management
9 Nov 2024 by Patricia Tapia, Hotel Management
Agradecemos su preferencia. Esperamos verlo pronto.Reciba un cordial saludo
by A verified traveler
Posted 5 Oct 2024
Comment from Hotel Management
18 Oct 2024 by Patricia Tapia, Hotel Management
Estimado Sr. GermanAgradezco mucho su calificaciónReciba un Cordial Saludo
by A verified traveler
Caro para el tipo de servicio
Posted 24 Jun 2024 on HotelsSábanas sucias. Y poca amabilidad.
Comment from Hotel Management
29 Jun 2024 by Patricia Tapia, Hotel Management
Agradecemos sus comentarios los cuales he reforzado con mi equipo.
by A verified traveler
Posted 24 Mar 2024 on Hotels
Comment from Hotel Management
12 Apr 2024 by Patricia Tapia, Hotel Management
Fue un placer tenerlo en esta su segunda casa. Gracias por su calificacion.
by A verified traveler
Posted 29 Feb 2024
Very well located near shops and food
Comment from Hotel Management
12 Apr 2024 by Patricia Tapia, Hotel Management
Srita IngridFue un placer tenerla en esta su segunda casa, nos da mucho saber que nuestros servicios fueron de su agrado. Esperamos verla pronto.Reciba un cordial saludo.
by A verified traveler
Posted 17 Feb 2024 on Orbitz
Comment from Hotel Management
12 Apr 2024 by Patricia Tapia, Hotel Management
Sr. Alonso Fue un placer tenerlo en esta su segunda casa, nos da mucho saber que nuestros servicios fueron de su agrado. Esperamos verlo pronto.Reciba un cordial saludo.
by A verified traveler
Posted 31 Dec 2023
friendly staff. Cleanness, excellent!!!
Comment from Hotel Management
29 Jan 2024 by Patricia Tapia, Hotel Management
Nos da mucho saber que nuestros servicios fueron de su agrado. Esperamos contar siempre con su preferencia.Reciba un cordial saludo.
by A verified traveler
Posted 29 Dec 2023
Excellent experience, nice atmosphere and very clean rooms!
Comment from Hotel Management
29 Jan 2024 by Patricia Tapia, Hotel Management
Nos dio mucho saber que nuestros servicios fueron de su agrado. Esperamos contar con su preferencia en su proxima estancia.
by A verified traveler
Posted 25 Dec 2023 on Hotels
Overall it was great, the reception personel was not friendly, my opinion, they are not happy with their job, when you ask a question, they are very short and cranky, specially the females, there is a guy on the late shift (went home st 11pm Xmas eve) he is the only person that has a smile. They need some customer service training or look for a different job.
Comment from Hotel Management
29 Jan 2024 by Patricia Tapia, Hotel Management
Agradecemos su comentarios, los cuales tomamos en cuenta para reforzar la cultura de servicio con nuestros colaboradores, de antemano una disculpa por lo sucedido.Reciba un cordial saludo
by A verified traveler from Halifax
Posted 7 Aug 2023
Just what you expect and pay for. Great!
Comment from Hotel Management
14 Aug 2023 by Gerente Hotel, Hotel Management
Alfonso.Thanks so much for your comments,I hope to see you again soon.
