Ratings based on 915 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Nov 2024
Hotel staff were friendly. Dining staff were not friendly in the slightest and extremely slow. Entire hotel building was freezing cold. Building could use some cleanliness and updating.
by A verified traveler
Posted 24 Nov 2024
Dirty loud, pool was dirty halls so loud
Comment from Hotel Management
25 Nov 2024 by Alexis R., Hotel Management
We are sorry to see your stay did not go as well as it should have. We'll review your feedback with our staff to ensure the cleanliness of the pool area is being properly attended to as well as having our security keeping a better eye on hallway noise in some of the higher-traffic areas at night. We want you to know this experience was an exception, not the norm, and hope you might give us another chance in the future!
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Alexis R., Hotel Management
Thank you for taking the time to leave us your rating! If there was anything we could have done better to make your next stay a 5-out-of-5, don't hesitate to reach out to us at any time. We hope to see you again!
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Alexis R., Hotel Management
We appreciate you taking the time to let us know you had an awesome stay with us! We hope to see you again!
by A verified traveler
Posted 18 Nov 2024
Great
Comment from Hotel Management
18 Nov 2024 by Alexis R., Hotel Management
We appreciate you taking the time to let us know you had a great stay with us! We hope to see you again!
by A verified traveler
Posted 17 Nov 2024
Absolutely no complaints about the hotel. It was perfect for the time we stayed and what we needed. Highly recommended.
Comment from Hotel Management
17 Nov 2024 by Alexis R., Hotel Management
We're glad you had an excellent stay with us! We hope to see you again if you ever make it back to the Fargo area!
by A verified traveler
Posted 16 Nov 2024
Everything was perfect
Comment from Hotel Management
16 Nov 2024 by Alexis R., Hotel Management
We're glad to see you enjoyed your time with us! We hope to see you again!
by A verified traveler
Posted 10 Nov 2024
I believe I should get some money back. We had no hot water the whole stay in our room.,Expedia need to refund me some money
Comment from Hotel Management
10 Nov 2024 by Alexis R., Hotel Management
We apologize that your stay did not go as well as it should have. We appreciate you bringing this to our attention early on during your time with us so we could look into this right away. Our head of maintenance who was here at the time informed us he did not find any issues with the hot water in your rooms or the central boiler, but we'll continue to monitor this to ensure other guests are not running into this same issue. We want you to know this experience was the exception, not the norm, and hope we may see you again!
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Laura A., Hotel Management
Thank you for choosing to stay with us and we are very glad to see that you enjoyed your stay. Hopefully we can see you again in the future!
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
18 Oct 2024 by Alexis R., Hotel Management
Thank you for taking the time to leave us a great rating! We're glad you enjoyed your stay!
