Ratings based on 984 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
We enjoyed our stay.
Comment from Hotel Management
20 Nov 2024 by Kim, Hotel Management
Dear Jannie: We are delighted to hear that you had a memorable visit. Hope to welcome you back soon. Sincerely, Kim Avant, General Manager
by A verified traveler
Posted 29 Oct 2024
Old and smelling moldy
Comment from Hotel Management
31 Oct 2024 by Kim, Hotel Management
Dear Oliver: I am very sorry to hear about your recent experience staying with us. I can assure you that cleanliness is among our highest priorities, and I do thank you for bringing them to my attention for immediate follow-up. I hope you will give us another opportunity the next time you visit La Jolla. Sincerely, Kim Avant, General Manager
by A verified traveler
Posted 27 Oct 2024
This was a charming hotel with an amazing staff in a great location!
Comment from Hotel Management
29 Oct 2024 by Kim, Hotel Management
Dear Tamara: On behalf of my entire team, thank you so much for taking the time to share this feedback. I am so pleased to hear how much you enjoyed our historic charm, as well as the service you received from our staff. We hope to welcome you back to the seaside Village of La Jolla soon. Sincerely, Kim Avant, General Manager
by A verified traveler
Posted 27 Oct 2024
We unexpectedly booked here after our original plans fell through. It was an unexpected blessing to say the least. We absolutely loved the hotel and the walkability to the beach and to shops/dining. Not to mention all the staff were so pleasant and accommodating to my family. Special shout out to Ronny at the valet area, he was very cool to talk with while I was waiting for my family to come down from our room. Bottom line is, if you are debating on staying here or not, you should!!
Comment from Hotel Management
29 Oct 2024 by Kim, Hotel Management
Dear Dwight: Thank you so much for sharing your wonderful experience! We're thrilled to hear that your unexpected stay turned out to be such a blessing. It’s great to know you enjoyed the hotel’s location and found our staff, especially Ronny, accommodating and pleasant. Your recommendation means the world to us! We hope to welcome you and your family back soon for another memorable stay. Sincerely, Kim Avant, General Manager
by A verified traveler
Posted 27 Oct 2024
Beautiful Hotel!
Comment from Hotel Management
29 Oct 2024 by Kim, Hotel Management
Dear Michelle: Thank you very much for this 5-star rating. We are so happy to hear that your visit was memorable. Please come back and see us again soon. Sincerely, Kim Avant, General Manager
by A verified traveler
Posted 27 Oct 2024
The property and hotel are beautiful
Comment from Hotel Management
29 Oct 2024 by Kim, Hotel Management
Dear Justina: Thank you very much for this 5-star rating. I am so happy to hear that your visit was memorable, and that you found the property to be so beautiful. We hope to welcome you back soon. Sincerely, Kim Avant, General Manager
by A verified traveler
Posted 21 Oct 2024
Hotel is dates and room was not the cleanest, but the location was incredible.
Comment from Hotel Management
22 Oct 2024 by Kim, Hotel Management
Dear Jennifer: Thank you for sharing this feedback. While I am glad to hear that you enjoyed the incredible location, I am very sorry about the condition of your guest room. I will be sure to follow up to ensure everything is in proper working condition and up to our very high standards. Thank you for bringing this to my attention. I hope to have the opportunity to welcome you back in the future for a better experience. Sincerely, Kim Avant, General Manager
by A verified traveler from Spruce Grove
Posted 18 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Kim, Hotel Management
Thanks for the feedback, Loni. We really appreciate the five-star rating. Sincerely, Kim Avant, General Manager
by A verified traveler
Posted 18 Oct 2024
This property went above and beyond with service and kindness!! Definitely will be returning for years to come!
Comment from Hotel Management
18 Oct 2024 by Kim, Hotel Management
Dear Maddie: Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience while visiting the Grande Colonial. Your support means the world to us, and we can't wait to welcome you back for many more visits in the future! Sincerely, Kim Avant, General Manager
by A verified traveler
Posted 13 Oct 2024
We had a wonderful stay at the Grande Colonial. It’s in a perfect location for walking, shopping and dining. We parked the car and didn’t use it again until we left two days later. The hotel is beautiful, classic and extremely comfortable. And, the service was friendly and efficient. Looking forward to our next visit.
Comment from Hotel Management
15 Oct 2024 by Kim, Hotel Management
Dear Robert: Thank you so much for sharing details about your recent experience staying at the Grande Colonial! We’re thrilled to hear that you enjoyed the perfect location and found our hotel beautiful and comfortable. Your kind words about our friendly and efficient service truly mean a lot to us. We can’t wait to welcome you back for your next visit! Sincerely, Kim Avant, General Manager
