Ratings based on 188 Verified Reviews

4.4 out of 5
89% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

One of the poorest stay in all time

Posted 5 Oct 2024 on Hotels
Very horrible experience! The air condition is not working and no staff you can ask after 7pm! I have to go back to my car to switch on the air condition to cool myself. Really thought of just sleeping in the car is more comfortable than in the room! Have to open the window for ventilation but the hotel located on a major road which is very noisy.
5 out of 5
by A verified traveler

Posted 29 Sep 2024
Great staff.
1 out of 5
by A verified traveler from New York

Posted 27 Sep 2024
Comment from Hotel Management
27 Sep 2024 by Anna, Hotel Management
Dear Kristine,This review found us surprised because in tree days nobody of you complains of something or didn't report any problems.We think that giving a review of 1 out of 5 without giving reasons, says much more about you as a person than about our work.Best regards Hotel Operà Staff
4 out of 5
by A verified traveler

Posted 27 Aug 2024 on Hotels
The staff were wonderful and extremely helpful. The hotel was spotlessly clean. Breakfast was lovely.
5 out of 5
by A verified traveler

Posted 23 Aug 2024
Beautiful hotel near the airport. Modern and clean. The only downside is it’s a bit too far to walk to the airport (with luggage) and the taxi ride is only 3 minutes but ended up costing much more than expected due to our ride being in early morning hours and the surcharge for going to the airport. If you don’t need to taxi to/from airport would definitely recommend!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Aug 2024 on Hotels
5 out of 5
by A verified traveler

Posted 18 Jul 2024
Comfortable and quiet hotel away from center noises. A 15-min bus ride away from the center. If you are attending opera at the arena, it will probably end after midnight and you will need to pay for taxi back. This can be prearranged with the hotel. Very easant stay and delicious cappuccinos
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 May 2024 on Hotels
5 out of 5
by A verified traveler

Posted 29 Mar 2024
Anna helped me with a transition problem at 4:30 am! Appreciate it! Very nice hotel.
5 out of 5
by A verified traveler

Posted 22 Feb 2024
The room was a bit small, and the hot water was only warm. But, overall, it was a nice place! The staff was also pleasant and very helpful. They do shut the place down at 7pm. But, it may be the time of year, Feb. When i was there. But, it's easy to get in and out. It's a very safe place and several dinning options near by. Overall, i highy recommend this hotel.