Ratings based on 16 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Sep 2024
Comment from Hotel Management
5 Sep 2024 by Pablo Gomez, Director general, Hotel Management
Estimado Manuel,Siempre es muy reconfortante que nuestros visitantes expresen su satisfacción con el hotel, con el palacio en el que nos ubicamos, una joya arquitectónica del Siglo XVIII, nuestro espectacular entorno y con todos los aspectos en general. Celebramos que haya quedado tan gratamente sorprendida con su visita.Sería un placer que nos honrara nuevamente con su presencia en un futuro próximo. Atentamente,Pablo Gomez, Director general
by A verified traveler
Posted 21 Aug 2024
Estancia perfecta!
Comment from Hotel Management
23 Aug 2024 by Pablo Gomez, Director general, Hotel Management
Estimado David,Es una alegría saber que su estancia en el abba Palacio de Soñanes ha sido tan gratificante.Nos llena de satisfacción que haya disfrutado de la limpieza de nuestras habitaciones, las instalaciones del hotel en perfectas condiciones, el servicio atento de nuestro equipo y las comodidades ofrecidas en su habitación. Nos enorgullece ofrecer un entorno que combina la majestuosidad de un palacio del siglo XVIII con todas las comodidades modernas, asegurando que cada huésped disfrute de una experiencia única y confortable.Sería un placer que nos honrara nuevamente con su presencia en un futuro próximo. Atentamente,Pablo Gomez, Director general
by A verified traveler
Posted 7 Aug 2024
We were mesmerised by this spectacular palace situated in the foothills of majestic picos. The architecture and interior of the building are adorned with beautiful sculptures and the natural surroundings reminded us of trips to Breacon but ramped up several notches. Highly recommended and would stay again!
Comment from Hotel Management
8 Aug 2024 by Pablo Gomez, General Manager, Hotel Management
Dear Zachary,Thank you for such a great review.We are truly glad to hear that your stay at abba Palacio de Soñanes was a memorable one.We are delighted that you appreciated the palace's architecture, its intricately designed interior, and the serenity of our natural surroundings, which are indeed reminiscent of a picturesque landscape. It is wonderful that the cleanliness of the room, the condition of our hotel, and the attentive service provided by our staff contributed to your overall positive experience. While our room amenities generally receive high praise, we will continue to ensure they meet the high standards our guests expect.We look forward to seeing you again soon.Best regards,Pablo Gomez, General Manager
by A verified traveler
Posted 6 Aug 2024
La mejor experiencia en mucho tiempo! El hotel es una belleza con solo verlo, un palacio muy impresionante y perfectamente bien mantenido. Los cuartos muy amplios limpios y acogedores.
10/10
Comment from Hotel Management
8 Aug 2024 by Pablo Gomez, Director general, Hotel Management
Estimada huésped,Muchísimas gracias por la excelente valoración que le otorgó al abba Palacio de Soñanes.Es maravilloso saber que su estancia en el abba Palacio de Soñanes ha sido tan gratificante.Nos complace enormemente que haya disfrutado del diseño único y el estilo artístico de nuestro palacio del siglo XVIII, así como de la amplitud y la limpieza de nuestras habitaciones, y del servicio atento y amable de nuestro personal. Es un honor saber que hemos cumplido con sus expectativas en todos los aspectos de su visita.Quedamos a su entera disposición para cuando desee repetir experiencia con nosotros. Un cordial saludo,Pablo Gomez, Director general
by A verified traveler
Posted 13 Sep 2023
Beautiful property, is amazing
Comment from Hotel Management
21 Sep 2023 by Pablo Gomez, General Manager, Hotel Management
Dear Alejandro,Thank you very much for this positive review.We are thrilled to hear that you found our property beautiful and amazing. It is our pleasure to provide a unique and tranquil environment for our guests, surrounded by the natural beauty of the Pasiegos Valleys. Our historic palace, built in 1719 and restored in 2001, is indeed a true jewel of golden stone, and we are glad that you appreciated its charm.Thank you for your perfect ratings on room cleanliness, hotel condition, service, and room amenities. We strive to offer the best possible experience to our guests, and your feedback is truly valuable to us.We hope to welcome you back.Best wishes,Pablo Gomez, General Manager
by A verified traveler
Beautiful old building
Posted 8 Jul 2019 on HotelsBeautiful building architecturally-speaking and wonderful service. The rooms are in need of updates/upgrades.
Comment from Hotel Management
11 Jul 2019 by Pablo Gomez, General Manager, Hotel Management
Dear Justine,
Thank you for taking the time to share your feedback.
It is pleasing to read your kind remarks regarding our elegant architecture. Indeed, our hotel is housed in a restored palace that was built in 1719 and is a true jewel of golden stone. We encourage our guests to let us know of any issues with their room so that our team can rectify them promptly. We have taken note of your comments and passed them to our maintenance team. Nevertheless, we appreciate your wonderful mention of our service.
We hope to see you again in the future.
Kind regards,
Pablo Gomez, General Manager
by DR P
Lovely...even in the rain.
Posted 2 Aug 2017 on HotelsWonderful stay thankyou
Comment from Hotel Management
6 Aug 2017
Dear Mr. Thank you very much for having trusted us. We are waiting for you in future visits to our city. Dpto, Reception
by Clyde from New Zealand
Wonderful hotel Terrible food and service
Posted 3 Aug 2013 on HotelsWe thought the hotel was beautiful and was exceptionally renovated.unfortunately we had the most terrible dinner and the service in the dining room was appalling .We left the next morning without breakfast as we were still in shock from the dinner service. it was such a bad experience in such amazing surroundings.We do hope the hotel takes note and improves as it is a wonderful place to visit.
by A verified traveler
Posted 16 Jul 2013 on Hotels
by A verified traveler
Posted 17 Aug 2023
jardines
Comment from Hotel Management
4 Sep 2023 by Pablo Gomez, General Manager, Hotel Management
Estimado Carlos,Muchas gracias por su magnífica valoración tras su paso por nuestro abba Palacio de Soñanes.Nos alegra saber que disfrutó de nuestros hermosos jardines y que la limpieza de la habitación fue de su agrado. Apreciamos sus comentarios sobre la condición del hotel y el servicio, ya que siempre estamos buscando mejorar en estos aspectos.En cuanto a las comodidades de la habitación, nos gustaría mencionar que todas nuestras habitaciones cuentan con baño privado totalmente equipado y climatización individual, entre otras características que buscan brindar una estancia cómoda y agradable a nuestros huéspedes.Sería muy grato volver a hospedarle en un futuro cercano. Atentamente,Pablo Gomez, General Manager
