Ratings based on 21 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Mar 2020 on Hotels
by A verified traveler
Posted 2 May 2019
Comment from Hotel Management
2 May 2019 by Raquel, Hotel Management
Thank you for your review - we hope to exceed your expectations next time you stay with us!
by A verified traveler
Posted 6 Mar 2019 on Hotels
Beautiful location and views out onto the ocean! Good food and friendly service. The rooms were tidy and clean, though the bathroom needed some maintenance.
Comment from Hotel Management
12 Mar 2019 by Raquel R, Hotel Management
So glad you got to experience our special spot - we do have some beautiful views! Thank you for your mention of the food & service & good to hear you were happy with the rooms - noted on the bathroom & we will look into it.
by A verified traveler from Hailey, ID
Posted 27 Feb 2019
This is a small property with only 15 rooms and we loved it! We were there just before "the season" started, so they were in the process of sprucing it up while we were there. The staff and service was friendly and helpful. The view and the grounds were beautiful. The 2 swimming pools and the proximity to the beach and town were real pluses. The only issue was the lack of hot water in the bathroom: it took a very long time of running the shower/taps before you received hot water and with the water shortages in southern Africa, I wasn't willing to waste that much water. Luckily, the weather was perfect and hot showers weren't necessary. The restaurant food and service was top notch. I would gladly recommend this property to everybody!
Comment from Hotel Management
6 Mar 2019 by Raquel R, Hotel Management
A lovely review - thank you so much. We are so happy you got to enjoy Casa Rex's special setting, service & facilities.
If there is a problem with the hot water, it is usually rectified straight away, so will make an enquiry as to if reported, it was not attended to.
We are very grateful for your recommendation otherwise, & look forward to welcoming you again anytime!
by A verified traveler
Great break!
Posted 24 Feb 2019 on HotelsVery friendly staff who took great care of me! Thanks
Comment from Hotel Management
27 Feb 2019 by Raquel R, Hotel Management
Only a pleasure - the staff will be delighted with their mention & we hope you'll have the chance to return!
by A verified traveler from Maputo, Mozambique
Posted 11 Jan 2019 on Orbitz
Elegantly casual hotel with very good food, a great view and conveniently located near the town center. Check-in was smooth; check-out a little bumpy but all worked out well in the end!
Comment from Hotel Management
17 Jan 2019 by Raquel R, Hotel Management
Thank you for your great review - we are so pleased that your expectations were met & that you enjoyed your stay! We would be delighted to welcome you back any time.
by A verified traveler
Posted 15 Nov 2018 on Orbitz
Comment from Hotel Management
21 Nov 2018 by Raquel R, Hotel Management
Thank you for so much for your rating - we hope you get the chance to visit our special spot again where you will always be welcomed!
by A verified traveler
Posted 18 Aug 2018 on Hotels
We selected this hotel because it said “boutique” hotel, but this hotel did not live up to these standards. The rooms need renovation, the staff working in the restaurant needs customer service training at a level that one expects to find in a 4 star boutique hotel.
Comment from Hotel Management
22 Aug 2018 by Raquel R, Hotel Management
Thank you for your review. We are sorry that you felt that the hotel did not live up to your expectations. We usually get very good reviews on the hotel and especially the staff & restaurant, so are not sure what went wrong over your stay. Should you choose to visit us again - even just for a meal - we will always welcome you back & hope to change your mind.
Recommended
for Getaway With Friendsby A verified traveler
Posted 3 Apr 2018 on Hotels
The views from the Acacia rooms were beautiful. Breakfast was also excellent each day
Comment from Hotel Management
11 Apr 2018 by Raquel, Hotel Management
Thank you for your review - we are always so glad when guests enjoy their experience with us. Our staff will be most pleased about your mention about the breakfasts which we will pass on!
by Craig
Great Weekend Away
Posted 30 Aug 2017 on HotelsWe celebrated our 25th Wedding Anniversary at Casa Rex. Paulo, Sophia and the Team were extremely accommodating to ensuring that we had a great time!!!
They recommended and encouraged many activities and restaurants within the area and without any hesitation! Their staff were always smiling and always wanted to do things! It's a fantastic setting with great food and facilities!! I would recommend to anyone wanting to relax!
Comment from Hotel Management
4 Sep 2017
We are so glad you got to share this special celebration with us! Thank you for your kind comments, which both the management & staff deeply appreciate. We hope that you have a chance to visit us again!
