Ratings based on 38 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Feb 2022 on Hotels
by A verified traveler
Very nice place
Posted 23 Dec 2019 on HotelsPleasant stay in a wonderful place. Everything perfect
by A verified traveler
Posted 23 Nov 2019 on Hotels
by A verified traveler
If you want rudeness this is your place!
Posted 23 Sep 2019 on HotelsUnfortunately the hotel sells tranquility, calmness, remoteness, and it delivers a hotel that is not clean, with a party going on on a Sunday where we were the only ones in the hotel not being part of the party. Well if you know you are booking a hotel for a party where more than 90% of the guests will be part of the party, I believe it is a obligation to tell the other guests whether they are not bothered by a party. Cars parking and surrounding your room from all windows and balcony (street level), people having conversations at your door loudly, music playing loudly, flies flying your room, paper thin walls that you can hear your neighbors. The restaurant was also busy and they would not be able to serve us in the restaurant. They offered to serve us in the room....well if I wanted to be stuck in a room I would not have left my house. After a short while in the room, we decided to take the case to the reception and manager. We were received with extreme rudeness, impoliteness, mockery and threats. The manager could not understand or be resealable to realize that they advertised 'A', sold 'A' and delivered 'E', so we asked for a discount or cancellation, then we heard more threats. We just decided to pay the entire stay and then we left after a very short while of this disastrous experience. We cannot recommend this place among tens of properties that we already stayed using Hotels.com. We only have to thank hotels.com for intervening and helping us to lighter our losses.
by A verified traveler
Posted 4 Mar 2019
Unique lakeside location, scenic area, wildlife, well kept property
by A verified traveler
Posted 25 Jun 2024 on Hotels
by A verified traveler
Posted 22 Dec 2023 on Hotels
by A verified traveler
Publicidade enganosa
Posted 6 Oct 2023 on HotelsQuando chequei cerca das 13:30, não havia ninguem na recepção, valeu-me um cliente que telefonou e lá apareceu alguém.
Ao ler os folhetos que se encontravam no quarto verifiquei com surpresa de que às 2ª feiras o restaurante estava encerrado tornando impossível comprar uma simples garrafa de água.
Quanto a higiene, na 2ª feira ao chegar do almoço a umas dezenas de quilómetros, verifiquei que as toalhas da casa de banho estavam no mesmo estado e local onde as tinhamos deixado.
O local está mesmo classificado como hotel de 3 estrelas??
Foi muito mau.
by A verified traveler
Posted 26 Aug 2023 on Hotels
by A verified traveler
Posted 3 Jul 2023 on Hotels
