Ratings based on 155 Verified Reviews

4.5 out of 5
100% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 10 Nov 2024
Muy bien la verdad ya he venido varias veces y el servicio y la comodidad son muy buenos , precio calidad exelente ,
Comment from Hotel Management
15 Nov 2024 by Customer Service, Hotel Management
¡Nos encanta saber que has disfrutado de tu visita y que valoras nuestro servicio y comodidad! Es genial que encuentres una excelente relación calidad-precio. ¡Te esperamos de nuevo pronto!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Sep 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Aug 2024 on Hotels
5 out of 5
by A verified traveler

Posted 15 Aug 2024
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5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Aug 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Jul 2024 on Hotels
5 out of 5
by A verified traveler

Great location for theme park

Posted 18 Jul 2024 on Hotels
We stayed in a family room that was large enough for two adults and two kids (12 & 10). The room had two large beds and a couple of chairs. Though the room was very comfortable, but it did lack basics as there were no tea making facilities and no iron. The reception was also unable to provide a kettle! No water provided either and nowhere in the hotel to get ice or even hot water to make tea. Note when arriving by car, you have to park about 30m away from the hotel reception and carry your bags in. You then have to immediately move your car to the carpark. The bell staff weren't particularly helpful. On the plus side, the reception staff were helpful and polite. We opted for half board which was good value. Big buffet breakfast in the morning and another good buffet in the evening. But you have to pre-book a time slot (40mins for breakfast and 60 minutes for dinner). Waiters come round and remind you how much longer you have before you need to leave! Good food though. The hotel is only 7 mins walk from the 'hotel guest' entrance of PortAventura. The walk is through themed grounds (Wild West) lined with a few restaurants, so a nice walk. Our stay included fast track tickets to the park as well, so we could enter and leave the park unrestricted throughout the stay, and use the fast track 10 card on 10 attractions within two days of first use. Colorado Creek is a great choice if you have a car and want to visit PortAventura.
Comment from Hotel Management
24 Jul 2024 by customer care, Hotel Management
¡Thank you for your kind words! We are glad to know that you enjoyed the room. We always strive to offer the best possible experience, and your support means a lot to us. We hope to see you again soon. ¡ Thank you for choosing us!
3 out of 5
by A verified traveler

Posted 6 Jan 2024
The location of this property is a good 10-15 minute walk from the Port Aventura park entrance, it is not that close. On checkin we were given our room number, and spent about 10 minutes walking around the hotel trying to find it, only to eventually realise we were in a separate building. No directions given. Very little food options, no real amenities in the hotel itself. Breakfast buffet was quite nice. No tea or coffee in the room at all, only option was to buy one. I wouldn't be rushing back to stay here. Park was fun.
Comment from Hotel Management
26 Jan 2024 by CUSTOMER CARE , Hotel Management
Thanks for your feedback!
5 out of 5
by A verified traveler from London

Posted 6 Sep 2023
This property was very nice, clean and the staff were friendly and welcoming. We would definitely stay here again when we go back to Portaventura.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Sep 2023