Ratings based on 39 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Aug 2024
Great boutique hotel close to Porto and with comfortable and cosy features.
Comment from Hotel Management
10 Sep 2024 by QP, Hotel Management
Dear Mr. Marco, First of all, we want to thank you for choosing Quinta do Pedregal Hotel & SPA, it was a pleasure to welcome you! We hope taht you really enjoyed your stay with us, and that you enjoyed the surrounded Nature! Looking foward to welcome you again soon! Kind Regards, Quinta do Pedregal Hotel & SPA Team
by A verified traveler
Posted 3 Jun 2024 on Hotels
Comment from Hotel Management
11 Jun 2024 by QP, Hotel Management
Dear Mr. James, First of all, we want to thank you for choosing Quinta do Pedregal Hotel & SPA, it was a pleasure to welcome you! We hope that you had a pleasant stay with us and that you could relax in a peacuful environment, surrounded by Nature! Looking foward to welcome you again soon! Kind Regards, Quinta do Pedregal Hotel & SPA Team
by A verified traveler
Posted 3 Nov 2023
I recently had an incredibly disappointing and frustrating experience at Quinta do Pedregal Hotel & Spa when I encountered a bedbug infestation in the hotel room. Despite reaching out to both the hotel and their customer service, I received no assistance or reimbursement for the night. This ordeal has left me deeply dissatisfied with Quinta do Pedregal Hotel & Spa's handling of the situation and their lack of responsibility, especially given the current bedbug concerns in Europe.
Upon arriving at Quinta do Pedregal Hotel & Spa, I got into the hot tub in the room, but it was cold. So then I changed into the robe and got on the bed to wait for the hot tub to warm up. I immediately noticed signs of a bedbug infestation in the room. I noticed small, reddish spots on the bed sheets, and upon lifting the mattress cover I noticed bugs and eggs further confirming my suspicions. I promptly photographed the evidence as a record of the issue, given the gravity of the situation.
I then contacted the hotel's front desk, but their response was nothing short of apathetic. I was offered another room, but I did not want to stay in a facility with bedbugs. Despite my concerns and the pictures I provided, they showed no urgency in addressing the problem in issuing a refund for the evening. In the end, I had no choice but to leave the hotel and find alternative accommodation at my own expense. This experience not only disrupted my travel plans but also caused financial strain.
by A verified traveler
Absolutely LOVE this place!
Posted 28 Jun 2023 on HotelsThis was an amazing venue. It was super clean with a mixture of contemporary and old world styles.
The staff were the friendliest we have seen in a very long while.
We will definitely be coming back for another visit!
Comment from Hotel Management
13 Jul 2023 by QP, Hotel Management
Dear Mr. Timothy, First of all, we want to thank you for choosing Quinta do Pedregal Hotel & SPA, it was a pleasure to welcome you! It is amazing to know that you enjoy your stay and that everything was in perfect conditions to receive you! Our team works everyday to guarantee that our guests have the best possible experience! We hope that you have created wonderful memories here! Hope to welcome you again soon! Kind Regards, Quinta do Pedregal Hotel & SPA Team
by A verified traveler
Posted 22 Jun 2023
Comment from Hotel Management
13 Jul 2023 by QP, Hotel Management
Dear Mrs. Sophie, First of all, we want to thank you for choosing Quinta do Pedregal Hotel & SPA, it was a pleasure to receive you! We are very happy that you take a little bit of you time to rate you accommodation with us. It is very grateful to know that you really enjoy your stay here with us. We hope that every single detail have made a difference! We hope to receive you soon! Kind Regards,Quinta do Pedregal Hotel & SPA Team
by A verified traveler
Posted 9 Oct 2022 on Hotels
Comment from Hotel Management
14 Nov 2022 by Marketing QP , Hotel Management
Estimada Sra. Delfina, Esperamos que se encontre bem! Antes de mais queremos agradecer a escolha pela Quinta do Pedregal Hotel & SPA, foi um prazer poder recebê-lo! Gostaríamos de agradecer a sua simpatia e amabilidade em avaliar o nosso Hotel e a sua estadia connosco. Esperamos sinceramente ter correspondido às suas expectativas. Esperamos recebê-lo novamente em breve! Atentamente, Equipa Quinta do Pedregal Hotel & SPA
by A verified traveler
Posted 28 Sep 2021 on Hotels
Comment from Hotel Management
1 Oct 2021 by Quinta do Pedregal, Hotel Management
Estimada Sra. Júlia,
Esperamos que se encontre bem!
Desde já agradecemos a pontuação atribuída ao nosso alojamento, esperamos voltar a vê-la em breve :)
Atentamente,
Joana Santos
Quinta do Pedregal
Recommended
for Familiesby A verified traveler
Quite Place for Relax
Posted 31 Dec 2017
Pros: Very Quiet and Cozy
Cons: Internet, Brekers are tripping with the local heaters
The Hotel is located far away from Porto and Gaia. Very nice place if you are looking for a quiet stay as the Hotel is located near the mountains in a very quiet town . Drive to the city is around 25 Minutes and you need to have a car to move around.
The place has nice gardens and even barbecue grills outside and the room I stayed is completely furnished with everything for cooking.
Internet was not working very well.
by A verified traveler
Posted 2 Oct 2024 on Hotels
by A verified traveler
Très bel endroit pour séjourner
Posted 12 Aug 2024 on HotelsLe séjour a été superbe ! Un logement qui lie propreté, un accueil chaleureux et un personnel souriant, à l’écoute et au top !
Comment from Hotel Management
10 Sep 2024 by QP, Hotel Management
Chère Madame Andréa, Tout d'abord, nous tenons à vous remercier d'avoir choisi l'hôtel Quinta do Pedregal Hotel & SPA, ce fut un plaisir de vous accueillir ! Nous espérons que vous avez profité au maximum de votre séjour parmi nous et que notre équipe vous a fait vivre des moments uniques. Nous travaillons chaque jour pour offrir le meilleur à nos clients ! Nous nous réjouissons de vous revoir ! Cordialement, L'équipe de Quinta do Pedregal Hotel & SPA
