Ratings based on 12 Verified Reviews
3.3 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jan 2024
Staff are very friendly and helpful.
by A verified traveler from Chesapeake
Posted 17 May 2023 on Travelocity
Comment from Hotel Management
21 Jun 2023 by Gina, Hotel Management
Thank you and God bless
by A verified traveler
Posted 8 May 2023
Quiet place to stay in. However, the aircon is not keeping the room cold. The shower would be better if it's working properly and if there's proper ventilation as not to retain some bad smell. It would be great if the property has generator in case of power interruption to avoid having a very hot room and interrupted work (in case you travelled with your work). Some staff are OK to deal with but some doesn't compromise to meet the guests' needs and are unaccommodating. The pool slides are always turned off and it took the staff almost half a day to clean the pool, making guests unable to enjoy it. The property is also located beside the cemetery and public transportation is hard unless you brought your own car.
Comment from Hotel Management
9 May 2023 by gina, Hotel Management
Noted Mam, thank you,
by A verified traveler
Posted 28 Mar 2023
Comment from Hotel Management
22 Apr 2023 by gina, Hotel Management
Noted Mam, thank you very much.
by A verified traveler
Posted 10 Aug 2022
Superb staff but they can clean the place more. Property looks clean but it didn't feel as clean. They also need to put rugs by the entrance and also by the bathroom door. Rugs are useful especially when it rains like it did when we were there. The staff were really nice, I can't complain.
Comment from Hotel Management
10 Aug 2022 by Gina, Hotel Management
Noted mam. Thank you very much. God bless
by A verified traveler
Vigan Adventure
Posted 19 Apr 2022 on HotelsHotels.com should update info on their website. There’s no wi-fi when we got there. They’re saying they just opened 2 days ago but I booked a week before when I was in Vegas.
Besides that the staff was friendly and service is good although it’s hard to find the hotel because their sign is so small, we passed it several times. They should also clean their cabinets and add small refrigerator. Overall it’s all good, nice and quiet.
Comment from Hotel Management
19 Apr 2022 by Gina, Hotel Management
Ok po. Noted po. Thanks
by A verified traveler
Posted 12 Mar 2020 on Travelocity
The property was under renovation and not ready to be occupied by guests.
Comment from Hotel Management
13 Mar 2020 by Gina, Hotel Management
Sorry for the inconvinience for the ongoing renovation. Thank you and God bless
by A verified traveler
Posted 17 Jan 2020
It desperately needs major upgrade and maintenance. I booked the property online and the pictures are no longer an accurate representation of its actual condition.
Comment from Hotel Management
17 Jan 2020 by Gina, Hotel Management
Thank you for your comment. God bless
by A verified traveler
Not good place to stay, seems may close anytime.
Posted 5 Jan 2020 on HotelsPlace was ordinary, outdated, no appeal, felt isolated. There Dec 22nd, before even Christmas, not festive at all, no decorations. Photo must have been from when it was brand new. Hall very old, outdated look, some furniture stained, uncomfortable to sit on.
At breakfast they served a cup of rice, 2 Ilokano longganisa and fried egg, choice of water or 3 in 1 coffee. There were at least 23 people at breakfast, some may have already left when we got there. Majority were children. Pool was closed yet it was advertised as great place for families. A mon asked about the pool and if I heard it right she was told it will open later which she responded, we would have checked out by then. There was no sign of the pool and water slide being opened all week, surroundings looked too dry, water had a few leaves in the pool but overall decent. The kids would have had a ball. Perfect weather to go swimming but closed. Heard later that they are planning to sell the place so probably reason that there are no improvements planned.
Comment from Hotel Management
5 Jan 2020 by Gina, Hotel Management
Thank you very much and God bless
by A verified traveler
Posted 2 Jan 2020 on Hotels
Comment from Hotel Management
7 Jan 2020 by Gina, Hotel Management
Thanks Sir
God bless
