Ratings based on 994 Verified Reviews

4.4 out of 5
70% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Dec 2024
5 out of 5
by A verified traveler

Posted 9 Dec 2024
It was amazing so much to do around the resort. Great drinks and great hospitality. The only small complaint i will say is that i wish they had more entertainment in the adult pools. Games and stuff. I don’t want to walk over to the kid side to play pool volleyball or hear some music.
Comment from Hotel Management
10 Dec 2024 by Roney Francis , Hotel Management
Thank you so much for choosing to stay with us! We’re absolutely delighted to hear that you had an amazing vacation and that Coconut Bay Beach Resort and Spa exceeded your expectations! I appreciate your feedback about the activities, and I’ll make sure to discuss it with our team. We can’t wait to welcome you back for even more fun!
5 out of 5
by A verified traveler

Posted 8 Dec 2024
I did like everything , it was amazing , we enjoyed our stay very much .
Comment from Hotel Management
9 Dec 2024 by Roney Francis , Hotel Management
Thank you so much for choosing to stay with us! We're thrilled to hear your feedback and can't wait to welcome you back for another unforgettable experience!
5 out of 5
by A verified traveler

Posted 8 Dec 2024
The staff were very friendly and accommodating. Very family friendly place. Lots of activity and entertainment. I would visit again.
Comment from Hotel Management
9 Dec 2024 by Roney Francis , Hotel Management
Thank you so much for choosing to stay with us! We're thrilled to hear your feedback and can't wait to welcome you back for another unforgettable experience!
5 out of 5
by A verified traveler

Posted 5 Dec 2024
The staff here are world class Such an amazing vacation
Comment from Hotel Management
6 Dec 2024 by Roney Francis , Hotel Management
Thank you so much for staying with us and for taking the time to complete the survey! We truly appreciate your feedback.We are absolutely thrilled to hear your wonderful acknowledgment of our world-class staff and our unwavering commitment to providing the best experience imaginable. We can’t wait to welcome you back for more unforgettable moment
5 out of 5
by A verified traveler

Posted 4 Dec 2024
It’s a beautiful property with all amenities available, entertainment, good food choices for all, and very clean. The staff is exceptional from the greeting with a cool drink to the entire time .
Comment from Hotel Management
5 Dec 2024 by Roney Francis , Hotel Management
Thank you so much for choosing to stay with us! We’re absolutely thrilled to hear that we surpassed your expectations and that our amazing team made your experience truly special. We can’t wait to welcome you back for another unforgettable stay!
4 out of 5
by A verified traveler

Posted 3 Dec 2024
Property was close to the airport
Comment from Hotel Management
3 Dec 2024 by Roney Francis , Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by A verified traveler

Posted 2 Dec 2024
Comment from Hotel Management
2 Dec 2024 by Roney Francis , Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveler

Posted 2 Dec 2024
Short drive from the airport. Not very crowded. Staff is very friendly. Great food.
Comment from Hotel Management
2 Dec 2024 by Roney Francis , Hotel Management
High 5 Review! Thank you for staying with us! We truly value your feedback and can’t wait to have you back for even more fun and relaxation.
5 out of 5
by A verified traveler

Posted 1 Dec 2024
Comment from Hotel Management
1 Dec 2024 by Roney Francis , Hotel Management
Thanks for staying with us. We appreciate your feedback!