Ratings based on 528 Verified Reviews

3.7 out of 5
76% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Sep 2024
5 out of 5
by A verified traveler

Posted 20 Sep 2024
Best place enjoyed. Five star treatment
5 out of 5
by A verified traveler

Posted 13 Sep 2024
We at dinner at Re Mauri Michelin restaurant. The food and service was amazing 10 out of 10
3 out of 5
by A verified traveler from Hickory

Posted 10 Sep 2024
I didn’t realize what the view was it was misleading . In the pics it didn’t show the port .
2 out of 5
by A verified traveler from Madison

Posted 5 Sep 2024
This property did not disclose that it is literally located at the port! Plus the live band playing until 1am where our room was is completely negative.
3 out of 5
by A verified traveler

Posted 20 Aug 2024
Rooms are nice but the bathrooms were not great. We had a jacuzzi but no shower. Jacuzzi was in rough shape. The shared areas were very nice! Dining area was great. Free breakfast was really good. Lots of beach confusion, plus… you need to pay extra to use the beach. Elevators are very difficult to maneuver. Two of the guys on staff were excellent and helpful! There was a woman on staff who was not very unhelpful. Avoid the view of the shipping port. A lot to like but a lot to be careful about
5 out of 5
by A verified traveler

Posted 11 Aug 2024
Amazing hotel, property, location and staff.
4 out of 5
by A verified traveler from Burlington

Posted 8 Aug 2024
Noisy disco at night. Parking is a challenge. Big fiasco to go to beach. Must go to desk, pay etc.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Aug 2024
4 out of 5
by A verified traveler

Mixed feelings

Posted 30 Jul 2024 on Hotels
If we were in the 60s, this would be the state of the art place to go for. But we are not.. Location is simply stunning. The only downside is that when you enter the room, everything is old, but not in the "vintage old" kind of meaning. Air conditioning is far from being even acceptable. Rooms have a lovely balcony, however you don't feel like having a breakfast outside: cracks in the walls, old doors (you even need to use a key to enter the room...), lifts which have done their time. It's like you are into two different places at the same time. And to keep a place like this clean, it takes really a lot of effort. Bathrooms are desperately in need of a facelift. A touch of renovation would make this place really a stunning one. Staff is amazing, especially the bar and the reception. Breakfast is average, unless you have a sweet tooth. In this case, it is sheer heaven with cakes, pastries and the like