Ratings based on 288 Verified Reviews

4.5 out of 5
100% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 21 Sep 2024
Limited facilities, basic.
Comment from Hotel Management
19 Nov 2024 by Alexandra - Réceptionniste, Hotel Management
Dera Madam,Many thanks for your comment.We hope that your next stay will be better than the last one and that you will enjoy all the facilities of our Beak Hotel.Kindest regards,
4 out of 5
by A verified traveler

Posted 24 Aug 2024
Tiny room and bathroom, hotel off highway, noisy outside and inside
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Jul 2024
5 out of 5
by A verified traveler

Posted 25 May 2024
I was travelling with my elderly parents and my dog. The disabled parking bay was directly outside the main reception and our rooms were opposite each other also close to reception. All staff were very helpful and caring. Rooms were immaculate. Just a shame there were no refreshment facilities in the rooms. I would highly recommend this hotel.
Comment from Hotel Management
14 Jun 2024 by Hélène - réceptionniste, Hotel Management
Good morning,We thank you for taking the time to share your experience.We are delighted to learn that your stay went excellently.We look forward to seeing you again during your next stay!Hélène - receptionist
3 out of 5
by A verified traveler

Average but nice

Posted 17 May 2024 on Hotels
Staff were lovely! The public areas have real character and very welcoming. The rooms are nice, strangely had no curtains, but it was a flying visit for us so didn’t matter. The bed was a problem for me, I can usually sleep on a washing line, but this one felt like I needed traction the next morning. (It was a twin bed)
Comment from Hotel Management
24 May 2024 by Hélène - réceptionniste, Hotel Management
Bonjour, Nous vous remercions d'avoir pris le temps de partager votre expérience. Nous sommes ravis d'apprendre que vous avez trouvé notre personnel charmant et que vous avez apprécié nos espaces publics accueillants. Vos commentaires sur nos chambres sont également notés et nous nous excusons pour tout inconvénient causé par l'absence de rideaux. Nous prendrons en compte votre retour d'informations pour améliorer notre service. Quant au problème que vous avez rencontré avec le lit, nous sommes désolés que cela ait affecté votre sommeil. Nous prendrons des mesures immédiates pour résoudre ce problème et assurer que tous nos clients aient une nuit de sommeil confortable. Nous espérons avoir le plaisir de vous accueillir de nouveau lors de votre prochain passage dans la région. Cordialement
4 out of 5
by A verified traveler

Ideal hotel

Posted 10 Mar 2024 on Hotels
Travelling through so it was an ideal hotel.
5 out of 5
by A verified traveler

Posted 6 Sep 2023 on Wotif
This hotel was very convenient and clean and tidy. The breakfast was lovely, plentiful and very well prepared. The dining options close by were fantastic and convenient. The only thing we found slightly bad is that the rooms were soundproof from the outside traffic which was awesome but they're not soundproof from each other as we heard other rooms coming and going quite loudly.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Jul 2023 on Hotels
5 out of 5
by A verified traveler

Impressed

Posted 13 Jul 2023 on Hotels
First time staying here and throughly impressed. The female staff member was friendly and very helpful, especially when we forgot to book a cot! Family room was spacious, clean and well equiped. Plenty to choose from for breakfast. The air con was amazing especially after travelling for 6hrs in a heatwave (39.5°) in a car with broken air con!! Definitely staying here again!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jun 2023 on Hotels