Ratings based on 96 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Excellent modern & clean hotel with fantastic buffet breakfast; handicap parking and accessible facilities; near major autobahn/Freeways, yet very quiet; and the staff was friendly, helpful and accommodating. We will stay here again.
Comment from Hotel Management
19 Nov 2024 by Best Western Pear Hotel Viernheim , Hotel Management
Hello Stephanie,thanks a lot for your great Feedback. We are very happy for 5 of 5 points. See you next time.- Your Team from the Best Western Hotel in Vierrnheim
by A verified traveler from Waterloo
Posted 28 Aug 2024
Great place
by A verified traveler
Best Western Hotel
Posted 26 Jun 2024 on HotelsHotel is conveniently close to the tram. Staff are friendly & helpful. Our room is small & bed is not very comfortable.
Comment from Hotel Management
3 Aug 2024 by Best Western Hotel Viernheim , Hotel Management
Hallo Carolyne,thank you very much for your great Feedback about the Staff and the Hotel. We apricate that. See you the next time.- BEST Reguards
by A verified traveler
Posted 20 Jun 2024
The hotel is clean and tidy and the staff are extremely helpful and professional etc. Big shout out to Max great support..Only thing i found very difficult, was they catered for a wedding reception and closed the hotel area and asked us not to use it. I find this very unprofessional when you have paid.
Comment from Hotel Management
3 Aug 2024 by Best Western Pear Hotel , Hotel Management
Hello Frank,thank you very much for your Feedback. Max was very happy for your great words to him. We are so sorry, that you couldn't use the hotel area. Next time, we will coummunicate this better. See you next time- The Best Western Team
by A verified traveler
Posted 30 May 2024 on Hotels
by A verified traveler
Posted 17 Oct 2023 on Hotels
by A verified traveler
Great breakfast staff
Posted 12 Sep 2023 on HotelsThe staff making breakfast were great...first 2 days veryquiet ..not many people..our last day on Sunday it was packed but your staff did an amazing job keeping everyone happy...we had a nice breakfast cake slices on the first day but nothing after that...but no worries probably better for ne.
by A verified traveler
Posted 18 Aug 2023 on Hotels
People were extremely helpful and attentive. We enjoyed our stay. The only thing we would suggest is to have bags for dirty laundry.
by A verified traveler
Posted 11 Apr 2023
Firstly, this hotel is advertised as a Best Western hotel but it should be listed as a business hotel (the Pear Hotel). Because of it being a business hotel, the rooms were extremely small and not conducive for family stays. As for amenities, the rooms have no fridges or microwaves. Again making it difficult to stay here as a tourist or traveller. Also the first night we stayed the water heater was not working so the water was ice cold. The staff were friendly however and offered free breakfast due to this inconvenience. All in all, the staff were nice but the hotel is not suitable for anything other than a 1-2 night stay.
Comment from Hotel Management
11 Apr 2023 by Thank you for your feedback, Hotel Management
Hi Frank, thank you very much for your review. We regret that we could not meet your requirements. We recommend the virtual tour on our website for a good overview. Best regards from Viernheim Dirka Füldner
by A verified traveler
Posted 27 Sep 2022
A typical Best Western, very clean and close to the Autobahn but still absolutely quiet. Staff was very friendly. I would stay here again!
Comment from Hotel Management
2 Oct 2022 by Reception, Hotel Management
Thank you very much for your very good feedback. We would like to see you again. BEST wishes from Viernheim.
