Ratings based on 200 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Sep 2024
The property was comfortable and everything was so calm and quiet . It was easy to call taxi too when I needed . Walkable to all the restaurants and ways to book bio tour right across from this hotel.
Comment from Hotel Management
17 Sep 2024 by Management, Hotel Management
Thank you for your review! We are glad you enjoyed your stay.
by A verified traveler
Posted 8 Sep 2024
There was no hot water and candy wrappers in the trash can inside the room when we checked in. There was no television, mini fridge or microwave.
The bed was amazingly comfortable. The air conditioning was ice cold and refreshing. The black out curtains were also an added appreciated luxury for sleeping in.
Comment from Hotel Management
9 Sep 2024 by Lazy Guesthouse, Hotel Management
Thank you for your review!
by A verified traveler
Posted 5 Sep 2024
I booked for a family room, and I got a room that is big enough for two kids! Days later, my acount was charged without authorization. Lazy Guesthouse is dirty, the bathrooms are outside and filty, there are no televisions, and the area is noisy! Additionally, they promote false advertisement. The rooms are not what they are advertised to be! The room was advertised to accommodate 3 adults and 2 children. The room can ONLY accommodate 1 adult and child. Overall, I had the worst experience ever! Besides, my card was charged without authorization!
Comment from Hotel Management
9 Sep 2024 by Lazy Guesthouse, Hotel Management
We appreciate all of our guests and strive to provide a pleasant experience for everyone. However, there are a few issues regarding your recent stay at our Guesthouse that need to be addressed.You reserved a room with maximum occupancy of three people. Your reservation was made for two guests, but you arrived with five, which put a strain on the accommodations. Additionally, your children caused damage to the room by drawing on the walls with crayons, which required repainting. During your stay, our staff and managers encountered rude and inappropriate behavior. We pride ourselves on maintaining a respectful environment for both our guests and staff, and this situation did not reflect the standards we uphold.Moving forward, we encourage you to consider the importance of adhering to guidelines and treating staff with kindness and respect. We hope this serves as a learning experience, and we would urge future hosts to consider these issues should they receive a booking from you.
by A verified traveler
Posted 30 Aug 2024
Comment from Hotel Management
9 Sep 2024 by Lazy Guesthouse, Hotel Management
Thank you for your review!
by A verified traveler
Posted 28 Jul 2024
Comment from Hotel Management
11 Aug 2024 by Char, Hotel Management
We are so glad you enjoyed your stay with us.
by A verified traveler
Posted 14 Jul 2024
Comment from Hotel Management
11 Aug 2024 by Char, Hotel Management
So glad you enjoyed your stay.
by A verified traveler
Posted 14 Jul 2024
Our stay was exactly what we needed for the weekend. Great AC, various dining options, walkable to the beach, wifi, and easy check in and check out. The manager and staff were very kind and helpful over the phone on the days leading up to our stay.
Comment from Hotel Management
21 Jul 2024 by Char, Hotel Management
We are so glad to hear that you enjoyed your stay with us.
by A verified traveler
Posted 10 Jul 2024
DONT STAY HERE! The owners have decided that this guesthouse needs no management. I received no information, text message or email with the check-in information and when I arrived there was absolutely no point of contact. Even though they also own the restaurant next door they were extremely rude and act like the guesthouse isn't their business pointing at a sign that had no phone number nor email for communication. I was out in the middle of the night for almost 40 min because no one had the decency to solve the problem they created by not emailing me in the first place.
Comment from Hotel Management
14 Jul 2024 by Char, Hotel Management
Hi Krizia, thank you for your feedback. We are a bit confused as to why you waited 7 months to review your stay. I wanted to address your complaints and tell you that all these issues that you had a problem in January have since been resolved. We have made changes to instructions as well as those that can assist on property.
by A verified traveler
Posted 7 Jul 2024
Awesome area
Comment from Hotel Management
21 Jul 2024 by Char, Hotel Management
glad you enjoyed your stay.
by A verified traveler
Posted 25 Jun 2024 on Hotels
