Ratings based on 344 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Oct 2024
The room is too small for a 3-4 stars hotel.
Comment from Hotel Management
16 Oct 2024 by Kris Bosman, Hotel Management
Dear Praseuth,Thank you for your feedback. We appreciate you taking the time to share your experience. We understand that room size is important to many guests. We want to clarify that our hotel is explicitly advertised as a 3-star property, and the room sizes are clearly listed on the Expedia booking page.We apologize if the room size did not meet your expectations. Sincerely,
by A verified traveler
Posted 7 Aug 2024
All good except a couple small things in the bathroom were broken or needed adjusting. Otherwise very good as aways. Thank you again
Comment from Hotel Management
14 Aug 2024 by Le Charme Vientiane Hotel, Hotel Management
Dear Allan,Thank you for taking the time to review our hotel.We're thrilled to see you had another positive stay!We are looking forward to seeing you again on your next visit to Vientiane.
by A verified traveler
Posted 28 Jul 2024 on Hotels
Comment from Hotel Management
30 Jul 2024 by Le Charme Vientiane Hotel, Hotel Management
Dear Indra,We are pleased to see you had a positive stay.Best regards,
by A verified traveler
Posted 14 Jul 2024 on Hotels
Comment from Hotel Management
15 Jul 2024 by Kris Bosman, Hotel Management
Dear guest,Thank you for scoring our hotel.We hope to see you again in the near future!Regards,
by A verified traveler
Posted 28 Jun 2024
Comment from Hotel Management
2 Jul 2024 by Kris Bosman, Hotel Management
Dear Timothy,We are thrilled to see that you had an impeccable time at our hotel. Thank you for choosing Le Charme Vientiane !
by A verified traveler from Emeryville
Posted 23 Jun 2024
Its a good hotel as always.. Well run and clean. But things have gotten a lot more expensive in Vientiane these days. The price for a Superior room seems about double from a year ago. I learned it is not worthwhile to get a standard room. Small and no balcony. Always get the superior room with balcony if the price works for you. The pool is quite large and pleasant and the fitness room is decent. Love the location.
Comment from Hotel Management
24 Jun 2024 by Kris Bosman, Hotel Management
Hi David,Thank you for taking the time to write down this detailed review!I agree that, if you are not on a budget, the Superior Balcony (30 sqm) or Deluxe Balcony Rooms (36 sqm) are more spacious and more comfortable than the Standard Rooms (24 sqm).Thank you for choosing our hotel once again!Best regards,
by A verified traveler
Posted 20 Jun 2024 on Hotels
The room was pleasant enough. Decent and clean and comfortable. I had a room facing the street but it wasn’t bad at all. Location is great—walkable to most places or easy access via tuktuk or taxi
Comment from Hotel Management
24 Jun 2024 by Kris Bosman, Hotel Management
Dear guest,Thanks for taking the time to review our hotel. Your feedback is invaluable for us to improve our services.We are thrilled to see you had a pleasant stay and we hope to welcome you again on your next visit to Vientiane.
by A verified traveler
Posted 18 Mar 2024 on Hotels
The staff was very accommodating and friendly. The room was spacious and has its own WiFi router. Many restaurants, cafes night market, night food market all nearby or short 6-10 min walk.
Comment from Hotel Management
22 Mar 2024 by Kris Bosman, Hotel Management
Hi Toby,Thanks for taking the time to review our hotel.We are thrilled to see you enjoyed your stay!Kind regards
by A verified traveler from Emeryville
Posted 16 Feb 2024
Le Charme is exceptionally well run. Plumbing and electrical, bedding and furniture, service and food were all international quality. On Expedia the hotels in this part of the world tend to all look good so it is difficult to see the details. Fantastic location. Good price too. Highly recommend.
Comment from Hotel Management
22 Feb 2024 by Kris BOSMAN, Hotel Management
Dear David,Thanks for sharing your well written review.I am thrilled to see that you enjoyed staying at the hotel and rate us a 5 out of 5!We hope to have the pleasure of welcoming you back on your next visit to Vientiane.Best regards
by A verified traveler
Posted 2 Feb 2024
Comment from Hotel Management
5 Feb 2024 by Kris Bosman, Hotel Management
Hi Ashley,Thanks for taking your time to score our hotel.Regards,
