Ratings based on 107 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Aug 2024
Impressive
Comment from Hotel Management
28 Aug 2024 by Shouksakhone, Hotel Management
Dear Value Guest,Thank you very much for the hotel review you have shared with us, It is very important for us to hear your comments. I do hope you visit us again soon. Sincerely ,Room Division Director
by A verified traveler
Great quality
Posted 19 Jul 2024 on HotelsMost polite and kind staff - they make you welcome
Comment from Hotel Management
9 Aug 2024 by KHONE, Hotel Management
Thank you so much for your kind words! We're delighted to hear that our staff made such a positive impression on you. Providing exceptional service with kindness and politeness is something we strive for, and it's wonderful to know that this stood out during your stay.Your feedback means a lot to us, and we'll be sure to share your compliments with the entire team. We look forward to welcoming you back soon!Best regards,Shouksakhone KHAMPASUETHRoom Division Director
by A verified traveler
Posted 21 Jun 2024
Comment from Hotel Management
28 Jun 2024 by Shouksakone, Hotel Management
Dear Value GuestThank you for your review! We greatly appreciate your feedback and are thrilled that you enjoyed your stay with us.We look forward to welcoming you back soon!Best regards,Shouksakhone KHAMPASUETHRoom Division Director
by A verified traveler from Des Moines
Posted 17 May 2024
Comment from Hotel Management
28 Jun 2024 by Shouksakhone, Hotel Management
Dear Value GuestThank you for your 05 score review! We greatly appreciate your feedback and are thrilled that you enjoyed your stay with us.We look forward to welcoming you back soon!Best regards,Shouksakhone KHAMPASUETHRoom Division Director
by A verified traveler
Posted 4 Apr 2024
by A verified traveler
Posted 30 Mar 2024 on Hotels
by A verified traveler
Dark hallways and dirty carpet.
Posted 7 Feb 2024 on HotelsThe building from the outside and lobby is beautiful. Once you walk down the very dark and dirty hallway to the room it was not nice.
Comment from Hotel Management
7 Mar 2024 by PINGKO, Hotel Management
Dear Value Guest,Thank you for the hotel review you have shared with us. Please accept our sincerest apologies for the inconvenience you experienced during your stay. We have addressed this to the concerned department where it will be looked into. We hope you will visit us again. Sincerely,Director of Sales
by A verified traveler
Posted 22 Nov 2023
by A verified traveler
Posted 16 Oct 2023 on Hotels
The hotel is old and run down. The staff are not helpful. It is empty..
Comment from Hotel Management
2 Nov 2023 by Director of Sales , Hotel Management
Dear Susan,Thank you for the hotel review you have shared with us. Please accept our sincerest apologies for the inconvenience you experienced during your stay. We have addressed this to the concerned department where it will be looked into. We hope you will visit us again. Sincerely,Director of Sales
by A verified traveler
Posted 15 Jun 2023
Room is clean
Check in made me feel discriminated
Dark and no light for self parking
Security people are not able to direct me where to park at night. Cuz me to park wrong place n move back to correct place
For a nice hotel why do they limit lighting at night
Comment from Hotel Management
16 Jun 2023 by PINGKO, Hotel Management
Dear Value Guest,Thank you for the hotel review you have shared with us. Please accept our sincerest apologies for the inconvenience you experienced during your stay. We have addressed this to the concerned department where it will be looked into. We hope you will visit us again. Sincerely,Director of Sales
