It is no way a four stars hotel as shown on the website, the hotel needs to be refurbished and the location is far away from the city centre.
I was shocked while I entered the room, the toilet is so so so tiny! It is just 2 square meters big and there’s no partition between the shower and the toilet bowl, meaning that the toilet bowl and all the floor gets wet after taking a shower! Size and photos of such small toilets are not shown on the website but while I left comments to the hotel regarding the size of the toilet, the hotel kept arguing that it is printed on the website!
My recommendation is not to book this hotel, it’s far away from the city centre and it’s too hot to walk there. Furthermore, I commented to the hotel that it’s location is not convenient, they replied that it’s not and there’s a private tuk tuk waiting at their front door especially for their guests, which is not true again. When I asked their staff how to go to a temple, they just told me they could help to call a taxi or I can catch any tuk tuk on the street!
It’s unprofessional at all to argue with guests while they leave valuable comments, it’s even worst to provide feedback that’s not true for protection, it just makes your guests angrier.