Ratings based on 67 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
5.0 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Jan 2025
Lovely hotel
by A verified traveler
Posted 31 Dec 2024
Comment from Hotel Management
1 Jan 2025 by Nicole Zandt - General Manager, Hotel Management
Dear Mr. Stuart,thank you very much for sharing your experience with us and for choosing our property for your stay in Vienna.I am glad to see that you had a wonderful time with us and I hope to be able to welcome you back with us very soon.Sincerely,Nicole ZandtGeneral Manager
by A verified traveler
Posted 15 Dec 2024
Highly recommend. Friendly, professional and efficient from the minute we arrived, and even after we checked out. The staff went above and beyond and went above and beyond. Our room was amazing as well. We'll definitely be back.
Comment from Hotel Management
15 Dec 2024 by Nicole Zandt - General Manager, Hotel Management
Dear Ms. Graham,Thank you very much for choosing The Amauris Vienna for your recent stay.I am delighted to read that you had a wonderful time with us. We already look forward to your next visit!Sincerely,Nicole ZandtGeneral Manager
by A verified traveler
Posted 25 Oct 2024
They did a superb job with us - dining, drinking and sleeping.
Comment from Hotel Management
26 Oct 2024 by Nicole Zandt - General Manager, Hotel Management
Dear Mr. Hardwick,thank you very much for sharing your experience with us and for choosing The Amauris Vienna for your stay here.I am glad to hear that you had a wonderful time with us and I hope to be able to welcome you back with us in the future.Sincerely,Nicole ZandtGeneral Manager
by A verified traveler from Rockville
Posted 29 Sep 2024
Absolutely beautiful new hotel on the Ringstrasse! Conveniently located near all the major sites in the inner city of Vienna. Easy two block walk to the Staatsoper (use the underground shopping mall/U-bahn station walkway to skip having to cross the Ringstrasse), and Hofburg palace and museums are just another 1 - 2 blocks beyond. Gorgeous, well designed and maintained rooms. Wonderfully comfortable beds, and amazing shower with excellent water pressure (and fantastic water quality)! Extremely friendly and helpful staff. Excellent food in both the hotel's bistro and Glasswing restaurant. Glasswing restaurant's 7-course tasting menu is a bit of a splurge (we were celebrating our 25th wedding anniversary), but worth every penny - and the wine pairings were outstanding! All around, we had an amazing stay at the Amauris! This is our new "go to" hotel in Vienna!
Comment from Hotel Management
30 Sep 2024 by Nicole Zandt - General Manager, Hotel Management
Dear Ms. Kim,It was a pleasure to welcome you at The Amauris Vienna and thank you for having taken the time to share your valuable impressions with us following your stay. It was an honor to have you with us during your 25h anniversary. Feedback like yours truly motivates the team on their daily endeavors to provide the first-class service that you and all our guests are entitled to expect. Indeed, our mission is to turn our guests time with us into magical memories and I am delighted to read that you had a wonderful time.I hope that you will give us the pleasure of a returning visit to our property in a near future.Sincerely,Nicole ZandtGeneral Manager
by A verified traveler
Posted 26 Sep 2024 on Hotels
Comment from Hotel Management
26 Sep 2024 by Nicole Zandt - General Manager, Hotel Management
Dear Mr. Roger,thank you so much for your kind feedback and for sharing your experience at our property with us.I am happy you had a wonderful time at our property and I hope we will be able to welcome you again with us very soon.Sincerely,Nicole ZandtGeneral Manager
by A verified traveler
Posted 2 Sep 2024 on Hotels
What a fabulous hotel! The staff is amazing! From reception to restaurant, everyone is so pleasant and helpful. They make you feel at home! The location of the hotel is the best. 3 minutes walk to the State Opera and walking distance to most attractions.
Our room was street facing. A tram station is right outside but you could not tell when inside, the room was so quiet!
We dined at the Glasswing restaurant. I cannot say enough good things about it! The food was amazing! Michelin worthy!
The breakfast is not to be missed. We visited in the summer so we had beautiful mornings on the terrace.
The rooms are gorgeous! The bathrooms are spacious with double sinks. The toilet is separate which I liked.
However, outside of the hotel was a little different. People in Vienna are not friendly. We had come from Budapest where everyone was so welcoming and had a “our city is your city” vibe. In Vienna people have the “when are you leaving” vibe.
But this hotel and its people will make me go back to Vienna!
Comment from Hotel Management
6 Sep 2024 by Nicole Zandt - General Manager, Hotel Management
Dear Mr./Mrs. Khumbu,thank you very much for your kind review and for choosing our hotel for your stay in Vienna.I am glad to hear that you enjoyed your time with us and that the team was able to make your stay enjoyable and memorable. I am happy to hear that you enjoyed the breakfast and dinner and your words mean a lot to us.I hope to be able to welcome you with us very soon.Sincerely,Nicole ZandtGeneral Manager
by A verified traveler from Pickering
Posted 24 Aug 2024
Comment from Hotel Management
29 Aug 2024 by Nicole Zandt - General Manager, Hotel Management
Dear Mrs. Anna,thank you very much for sharing your experience with us. I am so glad you enjoyed your time here at our property, The Amauris Vienna.I hope to be able to welcome you back with us very soon.Best regards,Nicole ZandtGeneral Manager
by A verified traveler
Posted 23 Aug 2024 on Hotels
Comment from Hotel Management
24 Aug 2024 by Nicole Zandt - General Manager, Hotel Management
Dear Mr. William,Thank you very much for choosing The Amauris Vienna for your recent stay and for leaving such an excellent review.It is a pleasure that you thoroughly enjoyed your time with us.I sincerely hope to have the opportunity to welcome you again in the near future.Sincerely,Nicole ZandtGeneral Manager
by A verified traveler
Posted 4 Aug 2024
Great hotel we definitely come back again
Comment from Hotel Management
5 Aug 2024 by Nicole Zandt - General Manager, Hotel Management
Dear Mr. Daniel,Thank you very much for having chosen The Amauris Vienna for your recent stay and for taking the time to leave this phenomenal review.It is a pleasure to read that you thoroughly enjoyed your time with us and that you will be coming back.I am very much looking forward to having you again here with us at The Amauris Vienna.Yours sincerely,Nicole ZandtGeneral Manager
