Ratings based on 966 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Nov 2024
Pleasant, comfortable hotel in a great location.
Comment from Hotel Management
7 Nov 2024 by Elisabeth Perwanger, Hotel Management
Dear Selwyn, thank you very much for your kind words about your stay at our hotel. Nice, that you liked the comfort of our hotel and even the location in the heart of Vienna. We can't wait to welcome you again, kind regards, Elisabeth Perwanger, General Manager
by A verified traveler
Posted 5 Nov 2024
Friendly, clean and upmarket hotel with great service and a good selection of food at breakfast . Efficient staff.
Comment from Hotel Management
6 Nov 2024 by Elisabeth Perwanger, Hotel Management
Dear Nicola Diane, thank you very much for your nice words about your stay at our hotel. Great, that you enjoyed your stay that much and that you especially praise our staff! We hope to welcome you again, greetings, Elisabeth Perwanger, General Manager
by A verified traveler from PONCE
Posted 1 Nov 2024
great localizatiion
Comment from Hotel Management
4 Nov 2024 by Elisabeth Perwanger, Hotel Management
Dear Ms. Rosa, thank you for your kind review of your stay in our hotel. How nice that you felt comfortable with us! We would be very happy to see you again. Kind regards, Elisabeth Perwanger, General Manager
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Elisabeth Perwanger, Hotel Management
Lieber Herr Peter, danke für Ihre Bewertung zu Ihrem Aufenthalt. Leider konnten wir Sie wohl nicht zufrieden stellen, was wir natürlich sehr bedauern. Wir wären dankbar, die Gründe dafür zu erfahren um entsprechend reagieren zu können. Vielen Dank, Elisabeth Perwanger, General Manager
by A verified traveler
Posted 20 Oct 2024
This was a very nice hotel. Our room was clean, comfortable and a good size. The front desk staff were very helpful at all times. Can't beat the location as it was near everything we wanted to see.
Comment from Hotel Management
21 Oct 2024 by Elisabeth Perwanger, Hotel Management
Dear guest, thank you for your kind review about your stay in our hotel. How nice that you felt at home with us and that you found your room comfortable. We are particularly pleased that you also praise our staff! We would be very happy to see you again. Kind regards, Elisabeth Perwanger, General Manager
by A verified traveler from Ventura
Posted 17 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Elisabeth Perwanger, Hotel Management
Lieber Herr Robert, vielen Dank für Ihre freundliche Bewertung über Ihren Aufenthalt in unserem Hotel. Wir freuen uns sehr, dass wir Sie begeistern konnten und hoffen auf ein Wiedersehen! Freundliche Grüße, Elisabeth Perwanger, General Manager
by A verified traveler
Posted 10 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Elisabeth Perwanger, Hotel Management
Dear Mr. David, thank you so much for your kind review about your stay at our hotel! We can't wait to welcome you again. Kind regards, Elisabeth Perwanger, General Manager
by A verified traveler from Basking Ridge
Posted 6 Oct 2024
We had a balcony room, room was large, quiet and comfortable
Comment from Hotel Management
14 Oct 2024 by Elisabeth Perwanger, Hotel Management
Dear Mr. Kurt, thank you very much for your kind review and your stay in our hotel. How nice that you liked your room, we would be very happy to see you again! Kind regards, Elisabeth Perwanger, General Manager
by A verified traveler
Posted 3 Oct 2024
Excellent property and great attention to detail. The details matter! It made my first trip to Vienna in September very memorable. And it won't be the last! The front desk night staff and the bartenders at the hotel bar was deserve mention for great talks and going above and beyond!
Comment from Hotel Management
14 Oct 2024 by Elisabeth Perwanger, Hotel Management
Dear Yen-Hong, thank you for your great review about your stay in our hotel. How nice that you enjoyed your time with us and especially praised our employees! This makes us proud and shows that our efforts are being seen! We are already looking forward to seeing you again. Kind regards, Elisabeth Perwanger, General Manager
by A verified traveler
Posted 2 Oct 2024
Very nice spacious room, good bar/restaurant, nice spa, and helpful staff
Comment from Hotel Management
3 Oct 2024 by Elisabeth Perwanger, Hotel Management
Dear Mr. Simeon, thank you for your kind review of your stay in our hotel. We are very pleased that you enjoyed your stay and we would be delighted to see you again! Kind regards, Elisabeth Perwanger, General Manager
