Ratings based on 778 Verified Reviews

4.4 out of 5
84% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Dec 2024
5 out of 5
by A verified traveler

Posted 1 Dec 2024
Great location and service by the amazing staff.
Comment from Hotel Management
3 Dec 2024 by Ruby Sofie Team, Hotel Management
Hey Ivan,thanks for your lovely feedback.Ruby Sofie lies in the heart of the city. It's just a stone's throw away from the next underground station and you can reach the historic old town within a few minutes' walk. Glad to hear you appreciated the central location. We'll happily pass on your compliments to our hosts in Vienna and hope to welcome you again soon.Your Ruby Sofie Team
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Nov 2024
4 out of 5
by A verified traveler

Posted 24 Oct 2024
Convenient location if you use CAT airport train. Exellent breakfast. Cool concept hotel. Would be better if there is fridge and electric kettle in the room. The shower box needs upgrade
3 out of 5
by A verified traveler

Posted 30 Sep 2024
Close to the inner city. Will not recommend this hotel
Comment from Hotel Management
8 Oct 2024 by Ruby Sofie Team, Hotel Management
Hey Marjan,thank you so much for your honest feedback.Ruby Sofie lies in the heart of the city. It's just a stone's throw away from the next underground station and you can reach the historic old town within a few minutes' walk. Glad to hear you appreciated the central location.However, we’re always trying to improve our hotels and how we do things, so we’d love to hear more about what you enjoyed and how we could do better. We hope you will give us another opportunity in the future to provide you with a better stay.Your Ruby Sofie Team
5 out of 5
by A verified traveler from Worcester

Posted 23 Sep 2024
We stayed here for two nights, the place was clean and had a unique , old Austrian ambiance to it. A convenient location. The staff goes above and beyond to help you. Henrik was very nice in directing us to different, more convenient ,transportation option for our next trip. The breakfast was very nice, they had hard and soft boiled eggs, an assortment of baked goods and breads, an assortment of jams yogurts ,cheeses ,cold cuts and drinks hot and cold. They even offered us a free alcoholic drink. We would love to come back.
5 out of 5
by A verified traveler from London

Posted 19 Sep 2024
Very nice place to stay for a long weekend break and convenient with many places to see around. All walkable with shops, quiet and safe.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Sep 2024 on Hotels
5 out of 5
by A verified traveler

Posted 13 Sep 2024
Great bed, loved the shower. WiFi and A/C were in impeccable. The staff and bar were excellent. The areas around the hotel were extremely quiet. Maybe it would have been cooler to stay in inner steady, but for the price and a quick Uber, you are right there. When back in Vienna I will stay here again
5 out of 5
by A verified traveler from London

Posted 23 Aug 2024
Absolutely lovely hotel. Had the best time. Facilities, the peacefulness.. 5 stars as far as I’m concerned.