Ratings based on 970 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
The staff was courteous, pleasant, and very helpful. The morning breakfasts did not disappoint, and the 24/7 bar was AWESOME!
by A verified traveler
Posted 19 Oct 2024
All good
by A verified traveler
Posted 15 Oct 2024
by A verified traveler
Posted 9 Oct 2024
This was a fantastic place to stay! I highly recommended it. Everything is close by, the staff is really helpful, the breakfast is great, the rooms are very quiet, and I love the whimsical design and the movie nights.
by A verified traveler
Posted 7 Oct 2024
Near shopping strip many food choices very quiet
by A verified traveler
Posted 1 Oct 2024
Hitel was in a great location. Lots of stores and dining options just out on the main street. Hotel is all cashless, which I was not a fan of. Also, the night side tables next to the bed are too small. Just barely big enough to rest a cell phone. Otherwise, the hotel is great and staff was friendly.
by A verified traveler
Posted 26 Sep 2024
Breakfast was very good. The spa and fitness room were a plus.
by A verified traveler
Posted 22 Sep 2024
Clean-convenient
by A verified traveler
Posted 16 Sep 2024
Loved the design and decor, very Biba Ken high Street 1970's. Staff were great.
The only two things i would change, is to put tea and coffee making facilities in the rooms. Plus allow the customers to by the room spray that is sprayed into the front lobby of the building. Please let me know if i can buy this somewhere.
Many thanks
by A verified traveler from Bayamon
Posted 7 Sep 2024
So charming, excellent location, parking avialable and very friendly staff.
