Ratings based on 1,674 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Mooons Vienna Reception team, Hotel Management
Dear GertraudThank you for your review and for the lovely rate that you gave us
by A verified traveler
Posted 20 Nov 2024
Nice clean hotel
Comment from Hotel Management
20 Nov 2024 by Mooons Vienna Reception team, Hotel Management
Dear ChristianThank you for your review and for the lovely rate that you gave us
by A verified traveler
Posted 20 Nov 2024
I recently had the pleasure of staying at MOOONS Hotel in Vienna, and I must say, it was a delightful experience from start to finish. Here are some highlights from my stay:
Reception Staff
The reception staff truly made my stay memorable. They were exceptionally friendly, welcoming, and helpful throughout my visit. From the moment I arrived, they greeted me with warm smiles and provided all the information I needed to make my stay comfortable. They went above and beyond to assist with any inquiries, making the check-in and check-out process seamless.
Cleanliness
The cleanliness of the hotel was impeccable. My room was spotless and well-maintained, which made me feel right at home. The housekeeping staff deserves a special mention for their attention to detail, ensuring that everything was fresh and tidy. It was evident that cleanliness is a top priority at MOOONS Hotel.
Beauty of Rooms
The rooms at MOOONS Hotel are simply beautiful. Decorated with a modern aesthetic, the design was both stylish and comfortable. I particularly loved the cozy bedding and the thoughtful amenities that enhanced my stay. The view from my room was stunning, adding to the overall charm of the hotel.
Breakfast
The breakfast served at the hotel was a delightful experience. There was a wide variety of options, ranging from fresh pastries to hearty breakfast items. The quality of the food was excellent, and I appreciated the attention to detail in presentation. It was the perfect way to start my da
by A verified traveler
Posted 20 Nov 2024
Absolutely amazing room. Stayed in top floor room with gorgeous view of Vienna. The whole building was super clean and the staff at check in were amazing. Helped me with a map, places to eat, methods of travel, etc etc. HIGHLY RECOMMEND!!!
Comment from Hotel Management
20 Nov 2024 by Mooons Vienna Reception team, Hotel Management
Dear MichaelThank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay in our top floor room and the stunning view of Vienna. Our team takes pride in providing excellent service, and it’s great to know they were able to assist you with your activities and travel needs. We truly appreciate your recommendation and hope to welcome you back for another amazing experience soon!
by A verified traveler
Posted 19 Nov 2024
Within walking distance to the train station. The room is thoughtfully designed to accommodate individuals with mobility impairments.
Comment from Hotel Management
19 Nov 2024 by Mooons Vienna Reception team, Hotel Management
Dear Joon Fui, thank you very much for your excellent review towards your stay in our hotel. We are very pleased, that you enjoyed your time with us. We hope that we will welcome you again at any time. Best regards,MOOONS Hotel Vienna
by A verified traveler
Posted 18 Nov 2024
Good location right across from the main train station and a grocery store for room snacks and needs. Staff was kind however unfortunately a couple of items in our room needed attention like the shower backing up and the towel warmer not working. After mentioning to staff were fixed.
Cute little bar area with a coffee shop and drinks.
We booked the suite and the view and windows were AMAZING. Highly recommend the extra few dollars for this room.
Comment from Hotel Management
18 Nov 2024 by MOOONS Team, Hotel Management
Dear Brittany, We're thrilled to hear that you appreciated the prime location of MOOONS Vienna and our courteous staff. Being conveniently located across from the main train station indeed makes it easier for our guests to navigate the city.We are sorry to hear about the initial issues you encountered in your room; nevertheless, we are glad to know that these were swiftly addressed by our team. Your comfort and satisfaction are of utmost importance to us.It's delightful to read that you enjoyed the ambiance of our bar area as well as the spectacular views from the suite. Your recommendation truly means a lot to us.We look forward to welcoming you back for another exceptional stay at MOOONS Vienna in the future. Best Regards,MOOONS Hotel Team
by A verified traveler from Pickerington
Posted 17 Nov 2024
In a walking distance of the Vienna Central Station. Very convenient. Hotel is modern and it is clean and comfortable. Great experience staying there!
Comment from Hotel Management
18 Nov 2024 by MOOONS Team, Hotel Management
Dear Tianshu, thank you very much for your excellent review towards your stay in our hotel. We are very pleased, that you enjoyed your time with us. We hope that we will welcome you again at any time. Best regards,MOOONS Hotel Vienna
by A verified traveler
Posted 16 Nov 2024
Room was smaller than expected.
Carpets a little dirty.
Overall just okay.
Comment from Hotel Management
17 Nov 2024 by Mooons Vienna Reception team, Hotel Management
Dear LydiaThank you for taking the time to share your feedback. We’re sorry to hear that your room didn’t meet your expectations and that the cleanliness of the carpets fell short. We value your input, as it helps us continually improve our services. We hope to have the opportunity to welcome you back in the future for an even better experience.
by A verified traveler
Posted 15 Nov 2024
Great location being so close to the station, and only a 30 minute walk into the centre of Vienna. Staff were helpful and breakfast was a lovely start to the day. The only downside was that the rooms were way too warm, and the air con didn't seem to work. Goodness knows what the summer is like, as we stayed in October and the room was way too warm.
Comment from Hotel Management
15 Nov 2024 by Mooons Vienna Reception team, Hotel Management
Dear Seng Yen, Thank you very much for your excellent review towards your stay in our hotel. We are very pleased, that you enjoyed your time with us. We appreciate you mentioning our closeness to the central station of Vienna ensuring a convenient arrival to our hotel.We hope to welcome you back with us.Best regards,MOOONS Hotel Vienna
