Ratings based on 35 Verified Reviews
4.5 Room cleanliness
4.2 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Dec 2024
Before recieving the code to enter the property the guest is required to fill out a form with personal information. I filled out the form several hours before arriving. However, this was around the holidays and I arrived late at night. Therefore, the code was not sent to me. The host did not answer the phone or emails and I was forced to book another hotel at a considerable expense.
Comment from Hotel Management
30 Dec 2024 by Yours sincerely, Stepanka SRNCOVA, Hotel Management
Dear Pavel ,Thank you for sharing your feedback. I sincerely apologize for the inconvenience you experienced during your stay. We take our guests' concerns very seriously, and I'm truly sorry that you encountered difficulties in receiving the access code.While we strive to ensure a smooth and efficient check-in process, it is clear we fell short in your case. The delay in communication, particularly during the holiday season, is unacceptable, and I understand the frustration it caused. Please rest assured that we will review our procedures to ensure that this does not happen again in the future.I completely understand how disappointing this situation must have been, especially given the additional costs you incurred for alternative accommodation. I would be happy to discuss any further compensation or assistance you feel is appropriate.Once again, I sincerely apologize for this unfortunate experience, and I hope you will consider giving us another chance in the future.Best regards, Jimmy's Team
by A verified traveler
Posted 19 Sep 2024
Nice and clean space for 3 of us. Easy to get around with Tram No. 1 from Wein HBF. Feel safe and got groceries nearby.
Comment from Hotel Management
22 Sep 2024 by Yours sincerely, Stepanka SRNCOVA, Hotel Management
Dear Mohd Najib,Thank you for taking the time to share your recent stay experience . We are delighted to hear that you found the space nice and clean for your group .It's great to know you felt safe during your stay and appreciated the nearby grocery options. Your feedback is much appreciated, and we hope to welcome you back soon for another enjoyable visit.Best regards from Vienna and our Team.
by A verified traveler
Nice Place. Contact 24hrs before stay for access!
Posted 1 Aug 2024 on HotelsGreat location with easy access to public transport including a tram stop outside the building. Local shops like Lidl and Etsan close by. Beware you need to contact apartments 24hours prior to arrival to get access codes to building. We didn’t realise this until we arrived at the building. Phoned the number and staff were very helping getting us into the building and providing online forms to complete for access to our apartment. Apartment was clean and spacious with plenty sleeping space for a family of 4. We would definitely use Jimmy’s Apartments again.
Comment from Hotel Management
1 Aug 2024 by Yours sincerely, Stepanka SRNCOVA, Hotel Management
Dear Anonymous,Thank you for sharing your recent stay experience ! We’re pleased to hear that you enjoyed the great location with easy access to public transport and nearby shops.We apologize for any inconvenience caused by the access code process and appreciate your understanding. We're glad our staff could assist you promptly. We look forward to welcoming you back soon. Greetings from Vienna and our Team.
by A verified traveler
Posted 23 Jul 2024
Comment from Hotel Management
13 Aug 2024 by Yours sincerely, Stepanka SRNCOVA, Hotel Management
Dear Guest,Thank you for taking the time to share your positive experience with us! We are pleased to hear that you enjoyed the comfort of our apartment. We look forward to having you stay with us again soon! Greetings from Vienna and our Team
by A verified traveler
Posted 19 Nov 2023 on Hotels
Comment from Hotel Management
20 Nov 2023 by Yours sincerely, Stepanka SRNCOVA, Hotel Management
Dear Guest, we would like to take this opportunity to thank you for choosing Jimmy's Apartments Dandelion for your Vienna visit and thank you for your positive feedback on our services. It is a great pleasure to learn that you enjoyed your stay with us.We do hope to welcome you back again soon. Best wishes from Vienna and our Team.
by A verified traveler
Posted 17 Nov 2023 on Hotels
Comment from Hotel Management
19 Nov 2023 by Yours sincerely, Stepanka SRNCOVA, Hotel Management
Dear GuestThank you for taking the time to share your recent stay experience at Jimmy's Apartments Dandelion, and thank you for your feedback, we really appreciate it. We take the delivery of exceptional guest experience very seriously and will continue to improve on this.I hope you will come back and visit us when you are again in Vienna. Greetings from Vienna and our Team.
by A verified traveler
Posted 29 May 2023
Very spacious, comfortable and well equipped.
Comment from Hotel Management
29 May 2023 by Yours sincerely, Stepanka SRNCOVA, Hotel Management
Dear Guest, we would like to take this opportunity to thank you for choosing Jimmy's Apartments Dandelion for your Vienna visit and thank you for your positive feedback on our services. It is great pleasure to know that you enjoyed your stay with us and that you will retain a pleasant memory of our hotel. I will be more than happy to pass your valuable comments onto the entire team and we do hope to welcome you back again. Best wishes from Vienna and our Team.
by A verified traveler
Posted 28 May 2023
The property was clean and the staff friendly. Great place and inexpensive for our 4 days
Comment from Hotel Management
28 May 2023 by Yours sincerely, Stepanka SRNCOVA, Hotel Management
Dear Guest, we would like to take this opportunity to thank you for choosing Jimmy's Apartments Dandelion for your Vienna visit and thank you for your positive feedback on our services. It is a great pleasure to know that you enjoyed your stay with us and that you will retain a pleasant memory of our hotel. I will be more than happy to pass your valuable comments onto the entire team and we do hope to welcome you back again. Best wishes from Vienna and our Team.
by A verified traveler
Posted 21 May 2023 on Travelocity
Хорошее место.Чистота! Уют! Но все плюсы убивает интернет!!!Нужна перерегиситрация и перезагрузка КАЖДЫЕ 5 МИНУТ!!!! Если Вы хотите поработать или проверить почту-это не для вас! Nice place. Cleanliness! Cosiness! But all the pluses are killed by the Internet!!! You need to re-register and reboot EVERY 5 MINUTES !!!! If you want to work or check your mail, this is not for you!
Comment from Hotel Management
21 May 2023 by Yours sincerely, Stepanka SRNCOVA, Hotel Management
Dear Guest, I would like to take this opportunity to thank you for choosing Jimmy's Apartments Dandelion for your recent visit, and thank you for all your comments, we really appreciate them. We are glad, that you liked your apartment in general, especially its comfort. I hope you will come back and visit us when you are again in Vienna. Greetings from Vienna and our Team.
by A verified traveler
Posted 18 Apr 2023
It was spacious and an efficient space. Key code didn’t always work well on outer door
Comment from Hotel Management
18 Apr 2023 by Yours sincerely, Stepanka SRNCOVA, Hotel Management
Dear Guest, I would like to take this opportunity to thank you for choosing Jimmy's Apartments Dandelion for your recent visit, and thank you for all your comments, we really appreciated them. We are glad, that you liked your apartment in general. I hope you will come back and visit us when you are again in Vienna. Greetings from Vienna and our Team.
