Ratings based on 436 Verified Reviews

4.6 out of 5
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 14 Jan 2025
Really nice hotel. The rooms are a good size beds are great and the staff are really friendly
3 out of 5
by A verified traveler

Posted 13 Jan 2025
The rooms are not clean. Very dusty and poor ventilation. Rooms needs to be vacuumed and cleaned every day to prevent this. Using eco as an excuse is not acceptable. Dust builds up and gets in the airways, especially when the heating is turned up. Toilets also don’t have good ventilation which is unhygienic.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Jan 2025
4 out of 5
by A verified traveler

Posted 3 Jan 2025
Comment from Hotel Management
6 Jan 2025 by Michael , Hotel Management
Dear Laura, Thank you for your 4-star rating! We appreciate your feedback and hope to welcome you back for an even better stay in the future.
1 out of 5
by A verified traveler

Posted 1 Jan 2025
Upon arrival, we informed the property that we needed to cancel two out of the three nights. They assured us we would receive a refund, but now they are refusing to honor that commitment. It appears this hotel cannot be relied upon to uphold verbal agreements.
5 out of 5
by A verified traveler

Posted 28 Dec 2024
Was stunned by the hotel. Room was beautiful and bathroom was too. In an excellent location. Roof top bar was amazing, went every night. Couldn’t reccomend this hotel more
Comment from Hotel Management
6 Jan 2025 by Michael , Hotel Management
Dear Hannah, thank you so much for this amazing review. It was our pleasure to have you with us. Whenever you come back to Vienna, we would love to welcome you back with us. All the best!
5 out of 5
by A verified traveler

Posted 26 Dec 2024
Comment from Hotel Management
26 Dec 2024 by Michael , Hotel Management
Dear Jenny, thank you so much for this perfect rating. We would love to welcome you again soon. All the best from Vienna.
5 out of 5
by A verified traveler

Posted 23 Dec 2024
Fantastic stay in an eclectic hotel conveniently located in the heart of Vienna. The staff were excellent and took great care of us. Highly recommend!
Comment from Hotel Management
26 Dec 2024 by Michael, Hotel Management
Dear Luke, thank you for your amazing review! We're so glad to hear you had a fantastic stay and enjoyed the unique atmosphere of our hotel. It's wonderful that our staff made your experience even better. We truly appreciate your recommendation and hope to welcome you back to Vienna soon!
5 out of 5
by A verified traveler from Ashburn

Posted 21 Dec 2024
Had a great time there best sleep / bed I had used in a month in Europe will miss it on the second leg of my trip
Comment from Hotel Management
26 Dec 2024 by Michael, Hotel Management
Dear Reginald, thank you for your wonderful review! We're so glad to hear you had a great time and enjoyed the comfort of our bed—it's fantastic to know it was the best sleep you had during your travels. We hope the rest of your trip is just as enjoyable, and we’d love to welcome you back anytime!
4 out of 5
by A verified traveler

Posted 9 Dec 2024
Love the theme and how eco-conscience the whole place was.
Comment from Hotel Management
26 Dec 2024 by Michael , Hotel Management
Dear Glen, thank you for your wonderful review! We're so glad you loved the music theme of our place and appreciated our eco-conscious efforts. We hope to welcome you back soon!