Ratings based on 974 Verified Reviews

4.3 out of 5
85% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 2 Dec 2024
The staff was very helpful and was walkable to the Christmas Markets and downtown
5 out of 5
by A verified traveler

Posted 29 Nov 2024
Convenient location and very friendly staff
4 out of 5
by A verified traveler

Posted 27 Nov 2024
Very well maintained property and provided us with a comfortable stay. We stayed at this hotel when visiting Vienna to attend their many Christmas markets. The hotel is less than 5 mins walking from Vienna’s main Christmas market in from of their parliament building, making it very convenient. It’s also walkable to many other markets although taking public transport may be easier for some that don’t want to walk far distances. Rooms were spacious and clean. Staff were also welcoming and helpful.
5 out of 5
by A verified traveler

Posted 27 Nov 2024
Nice hotel, good breakfast
5 out of 5
by A verified traveler

Posted 27 Nov 2024
Hotel was ideally situated and within easy walkable distance to attractions/shopping. Staff were very welcoming and informative.
5 out of 5
by A verified traveler

Posted 26 Nov 2024
The hotel is in a safe and quiet neighborhood. It's less than a 10-minute walk to the Rathaus Christmas Market. It does have a grand feel, is clean, and the staff is very friendly. Overall, we had a very pleasant stay at this hotel, I highly recommend it!
5 out of 5
by A verified traveler

Posted 25 Nov 2024
Had an amazing four day stay here. Spotlessly clean. Staff polite, helpful and courteous Will definitely return
5 out of 5
by A verified traveler

Posted 23 Nov 2024
See above
4 out of 5
by A verified traveler

Posted 20 Nov 2024
We arrived at this property, our shower door was broken, he then proceeded to move us room but wasn’t the room we originally booked. He then gave us another two options which one was fine. But clearly no one checking rooms prior. Bar is not a bar they didn’t have no gin either.
5 out of 5
by A verified traveler from Green Bay

Posted 18 Nov 2024
Great location, clean, quiet!