Ratings based on 975 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jan 2024 on Hotels
Very good location and breakfast
by A verified traveler
Posted 3 Dec 2023
`Excellenthotel#
Basic ,but clean and very conveient for Xmas markets
Staff very freiendly and helpful
by A verified traveler
Posted 1 Dec 2023
by A verified traveler
Posted 3 Nov 2023
The room was huge, clean and comfortable. Reception staff were friendly and helpful. Loved the old lift and big windows.
You can hear the tram which passes the end of the road and if you happen to be unlucky with noisy neighbours, you can hear very easily through to the next room.
Really good location, close to main attractions and great transport links. Quieter area of the city as slightly away from the main bustle.
by A verified traveler
Posted 15 Oct 2023
I was impressed how friendly and helpful the front desk people were.
by A verified traveler
Posted 20 Sep 2023
Fabulous breakfast, very friendly and helpful staff, super location
by A verified traveler
Posted 24 Jun 2023
The location was good,just off the Ringstraß. However the fact that the hotel desk was not manned all the time was to say the least quaint in the 21st century. Plus there is a fair bit of building works going on nearby mainly to do with the Metro
by A verified traveler from NA
Posted 24 May 2023
We not able to get in the hotel because door was closed. No body answer the phone what was provided on the entry of the door and we have to go to get another hotel to be get sleep not on the street.
Comment from Hotel Management
24 May 2023 by Nadja, Hotel Management
Hello!The reception desk is open from 07:00 a.m. until 06.00 p.m. Should the guest come later than 06:00 p.m. he has to inform us. We have a key safe and we doposit the room key into this safe. You can take this information from your booking confirmation after booking. We have not received any information from you about a late arrival.As well there is a telephone number affixed on the entrence door for late check-in. We have a night concierge and he is everytime in the hotel.You also didnt call this number and we didnt have any missing calls on our telephone list.
by A verified traveler
Posted 23 May 2023
This modest hotel is very conveniently located within walking distance to most sites in Vienna including Hofburg Palace, museums and Opera House. Palais Auersberg, one of the beautiful concert sites, is 5 min walk from the hotel. It is nice and clean, great value for the money!
by A verified traveler
Posted 10 May 2023
Comfortable place, quiet, great breakfast, friendly staff (especially the cheery desk clerk there in the morning), good location for walkers. There are also a couple small grocery stores nearby and an excellent restaurant, Marienhof, about a block away.
