Ratings based on 967 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Hilton Vienna Park Team, Hotel Management
Dear Patricia,Thank you for your great 5 star review.We are glad you enjoyed your stay with us and are looking forward to welcoming you back in Vienna.Best regardsHilton Vienna Park Team
by A verified traveler from Baie d Urfe
Posted 9 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Hilton Vienna Park Team, Hotel Management
Dear David,Thank you for your great 4 star review.We are glad you enjoyed your stay and are looking forward to seeing you again.Kind regardsHilton Vienna Park Team
by A verified traveler from parkland
Posted 7 Nov 2024
Very friendly and good breakfast
Comment from Hotel Management
8 Nov 2024 by Hilton Vienna Park Team, Hotel Management
Dear Carlos! Thank you for your kind words! We’re delighted that you enjoyed our friendly service and delicious breakfast. We hope to welcome you back soon for another great experience!
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Hilton Vienna Park Team, Hotel Management
Dear Melissa,Thank you for your amazing 5* star review.We are glad you enjoyed your stay with us and are looking forward to welcoming you back in Vienna.Best regards,Hilton Vienna Park Team
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
4 Nov 2024 by Hilton Vienna Park Team, Hotel Management
Dear Arsen! Thank you for the perfect 5/5 review! We’re so glad to hear you enjoyed your experience. Your feedback truly brightens our day, and we can’t wait to welcome you back again soon! Kind regards,
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
4 Nov 2024 by Hilton Vienna Park Team, Hotel Management
Dear Batyr! Thank you for the fantastic 5/5 review! We’re thrilled to hear you had such a great experience. Your support means a lot to us, and we look forward to seeing you again soon! Kind regards
by A verified traveler
Posted 17 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Hilton Vienna Park Team. , Hotel Management
Dear Ivica,Thank you so much for your kind rating!We truly appreciate your feedback and are delighted to know you enjoyed your stay with us.Kind regards,
by A verified traveler
Posted 7 Oct 2024
Okay
Comment from Hotel Management
10 Oct 2024 by Hilton Vienna Park, Hotel Management
We hope to welcome you back again on your next visit! Kind regards, Hilton Vienna Park Team
by A verified traveler
Posted 7 Oct 2024
Very nice hotel , located close to train station Wein Mitte
Area around Hilton Plaza much nicer
Comment from Hotel Management
7 Oct 2024 by Hilton Vienna Park Team, Hotel Management
Dear Kathleen,Thank you for your feedback! We are glad you enjoyed the hotel's location near the Wien Mitte train station. We appreciate your comparison with the Hilton Plaza area and hope your overall stay was pleasant. We look forward to welcoming you back in the future!Best regardsHilton Vienna Park Team
by A verified traveler
Posted 5 Oct 2024
Hotel is very clean and room was very spacious. Staff, on the other hand, could be better. Checking in/checking out staff was cold. Seemed like they were doing me a favor. I was waiting to get my bag after I had stored it. For 10 minutes no one paid any attention to me. Only when I came up to an employee and waived luggage tag in front of them. Feels like this should be more proactive. I’m standing by the counter for a reason, you know.
Comment from Hotel Management
5 Oct 2024 by Hilton Vienna Park, Hotel Management
Dear karina,Thank you for your feedback and for highlighting the positive aspects of your stay, particularly the cleanliness and spaciousness of the room. However, I am truly sorry to hear that your experience with our staff did not meet your expectations. This is not the level of service we aim to provide, and we will address the issue with our team to ensure more proactive and attentive service in the future.We appreciate your input and hope to welcome you back for an improved experience.Best regards, Hilton Vienna Park
