4/10 Poor
Marko
Jun 21, 2024
Disliked: Amenities
For me the hotel underperformed for the amount paid. I stayed in several in Cracow that had been cheaper but better and had a balcony and are closer to everything.
The room was very warm. Too warm. The room temperature is the same throughout as not guest controller-able.
- no shower gel just soap. This was replaced after advising. But very small size.
- No hand liquid to wash hands.
- Room view wasn’t the best considering upgrade, Cars, Dirty metal cleaning poles in view.
- Staff OK, felt at times very scripted, could have personalised service more.
- I wasn’t wowed by the hotel.
- Pillows like paper. No support, very flat.
- Breakfast ok. Garden View Good.
Marko
Stayed 1 night in Jun 2024