Ratings based on 984 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Woodmere
Posted 30 Dec 2024
by A verified traveler
Posted 28 Dec 2024
It was clean and convenient in terms of locations. The bed was so uncomfortable. the staff at the restaurant/bar were very rude. It was too expensive, breakfast should have been included and the amenities could have been better.
by A verified traveler
Posted 21 Dec 2024
Nice place
by A verified traveler
Posted 13 Dec 2024
We booked the middle choice on Expedia and got downgraded to the basement. Staff never checked in with us to see how our stay was. The room had cobwebs and bugs. The walls are thin so you can hear all of the neighboring noises and you hear ever time the toilet flushes via the pipes in the rooms above us. House keeping did make the bed everyday though. Don't have a whole lot to praise the hotel for unfortunately. We had to shift our way through conference goers in the hallway from our elevator (not even the main elevator) at the back of the hotel.
by A verified traveler
Posted 10 Dec 2024
Super close to train station It was an easy walk with luggage.
by A verified traveler
Posted 9 Dec 2024
by A verified traveler
Posted 28 Nov 2024
Great staff, great location, well priced.
by A verified traveler
Posted 25 Nov 2024
Great location for all the good places to visit in Vienna. Breakfast options not great.
by A verified traveler
Posted 24 Nov 2024
Just bang average overall and overpriced. Staff are not very helpful upon check in (provided no overview of property, handed key card without room number). Whole vibe feels more like a hostel than hotel which is a shame given the price point. You only get your room cleaned every two nights so if you stay for two nights your room never gets freshened. Spend the $50/night to go somewhere else cause this place ain’t worth it.
by A verified traveler
Posted 9 Nov 2024