Ratings based on 819 Verified Reviews
3.4 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
.
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 10 Nov 2024
by A verified traveler
Posted 29 Oct 2024
Bad
Comment from Hotel Management
29 Oct 2024 by Hotel Management , Hotel Management
Dear AYIDH, Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. Your comments are important to us, and we take them seriously as they help us identify areas for improvement. We strive to provide a positive experience for all our guests, and we would appreciate the opportunity to learn more about your stay. We hope to welcome you back for a better experience.Sincerely,Hotel Management
by A verified traveler
Posted 28 Sep 2024
Dirtiest and smelliest and most dillapidated hotel I have ever stayed at.
Comment from Hotel Management
29 Sep 2024 by Hotel Management, Hotel Management
Dear Juan, Thank you for sharing your experience. We sincerely apologize for the condition of your accommodations, as it does not reflect our standards. We understand how disappointing it is to encounter cleanliness and maintenance issues during your stay. Your feedback is crucial, and we will address these concerns with our team to ensure necessary improvements are made. We appreciate your understanding and hope you might consider giving us another opportunity to provide you with a better experience in the future. Thank you again for your valuable input.Sincerely, Hotel Management
by A verified traveler
Posted 14 Sep 2024
Staff not as attentive
Room bathroom not as clean as it should be
Possible black mold
Foumd other peoples clothes in bathroom
Beds, kitchen, and tv were clean and useful. Though kitchen was beat up
Overall, wpuld stay again only for use overnight as during day we were in DC the location is near metro station but you need transportation. WARNING NO PARKING AT GREENSBORO STATION. Use dun lorring station (about 2.9 miles) away it is $8.95 flat fee for parking or just stay near dun lorring station
Comment from Hotel Management
16 Sep 2024 by Hotel Management, Hotel Management
Dear Zachary, Thank you for your recent stay with us and for sharing your feedback. While we're glad you found the kitchen and bedding clean, we sincerely apologize for the cleanliness concerns you mentioned, particularly in the bathroom. This is not the standard we strive to uphold, and we will be addressing these issues with our housekeeping team to prevent such instances in the future. Your comments regarding our location are appreciated. We hope you will give us another opportunity to provide a much-improved experience on your next visit. Sincerely, Hotel Management
by A verified traveler
Posted 13 Sep 2024
Plumbing is extremely horrible.
Wall and ceiling have dirt & weird substance on them.
Windows don’t shut close.
Door lock is stubborn.
Room smells and damp.
It’s the most disgusting ever.
Comment from Hotel Management
13 Sep 2024 by Hotel Management , Hotel Management
Dear Jamal, Thank you for sharing your feedback. We're sorry to hear that your stay did not meet your expectations. Please know that guest comfort is a priority, and the concerns you've highlighted will be reviewed by the team to ensure improvements. We appreciate you bringing these details to our attention, and we hope to provide a much better experience in the future.Sincerely,Hotel Management
by A verified traveler
Posted 8 Sep 2024
by A verified traveler
Posted 5 Sep 2024
Property was dirty and run-down. "Breakfast included" was misleading. Not unbearable for the price, but I wouldn't stay there again.
Comment from Hotel Management
6 Sep 2024 by Hotel Management, Hotel Management
Dear Phillip,Thank you for sharing your feedback. We apologize that the property did not meet your expectations in terms of cleanliness and overall condition and for any confusion regarding the breakfast offering. Your comments are valuable, and we will work on improving both our facilities and the clarity of our services to provide a better experience. We appreciate your honest input and hope you might reconsider staying with us in the future after improvements are made.Sincerely,Hotel Management
by A verified traveler
Posted 29 Aug 2024
