Ratings based on 275 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
A great choice of accommodation convenient for transport to most tourist attractions in Vienna either via tram or train and exceptionally quiet except for one night when a very loud disco carried on until the early hours.
Comment from Hotel Management
18 Dec 2024 by Yours sincerely, Stepanka SRNCOVA, Hotel Management
Dear Antony,Thank you for your feedback! We’re thrilled to hear that you found our location convenient and enjoyed the quiet ambiance during your stay, aside from the one disruptive night. We regret the inconvenience caused by the noise and will look into ways to minimize such disturbances in the future.We hope to have the pleasure of hosting you again on your next visit to Vienna.Best regards,The Citadines South Vienna Team
by A verified traveler
Posted 14 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Yours sincerely, Stepanka SRNCOVA, Hotel Management
Dear Saki,We appreciate your thoughtful review of Citadines South Vienna! It's fantastic to learn that you had a comfortable stay. We hope to have the pleasure of hosting you again soon.Best regards,The Citadines South Vienna Team
by A verified traveler
Posted 11 Dec 2024
The whole process from booking to check out was seamless and really felt like they wanted to do their best for you. Despite being on a busy road, inside was very quiet and the location was great near a tram stop. Everything was as advertised and instructions how to get there were perfect. The apartment was clean and spacious.
Comment from Hotel Management
17 Dec 2024 by Yours sincerely, Stepanka SRNCOVA, Hotel Management
Dear Rebecca Ann,Thank you for your kind review! We are thrilled to hear that your experience at Citadines South Vienna was seamless from booking to check-out and that you felt well taken care of throughout your stay.It’s wonderful to know that you appreciated the quiet atmosphere, convenient location near the tram stop, and our clear instructions. We’re also delighted that the cleanliness and spaciousness of your apartment met your expectations.We look forward to welcoming you back for another pleasant stay in the future!Warm regards, Citadines Team
by A verified traveler
Posted 4 Dec 2024
The staff was friendly and always available for help. The room was well equipped.
Comment from Hotel Management
10 Dec 2024 by Yours sincerely, Stepanka SRNCOVA, Hotel Management
Dear Natasha ,Thank you for your lovely feedback! We're delighted to hear that our friendly staff and well-equipped room met your expectations. Providing excellent service and ensuring our guests have everything they need for a comfortable stay is our priority.We look forward to welcoming you back in the future!
by A verified traveler
Posted 30 Nov 2024
Great!
Comment from Hotel Management
2 Dec 2024 by Yours sincerely, Stepanka SRNCOVA, Hotel Management
Dear Mia,We appreciate your thoughtful review of Citadines South Vienna! It's fantastic to learn that you had a comfortable stay. We hope to have the pleasure of hosting you again soon.Best regards,The Citadines South Vienna Team
by A verified traveler
Posted 24 Nov 2024
Stayed at this hotel for 3 nights and it was amazing. Staffs are very friendly, helpful and the area here is very convenient for public transportation. With laundry available in the facility, it made our trip easier. Rooms are very clean and they were spacious for 4 people. Definitely will stay here again when we come back here. Thank you for all the help from the staff.
Comment from Hotel Management
24 Nov 2024 by Yours sincerely, Stepanka SRNCOVA, Hotel Management
Dear isvara ,Thank you for your fantastic review! We are thrilled to hear that you had an amazing stay with us and appreciated our friendly and helpful staff. We're glad the convenient location, laundry facilities, and spacious rooms made your trip easier.It’s wonderful to know that you plan to stay with us again, and we look forward to welcoming you back on your next visit. Thank you for your kind words and for taking the time to share your experience.
by A verified traveler
Posted 7 Nov 2024
Good service
Comment from Hotel Management
13 Nov 2024 by Yours sincerely, Stepanka SRNCOVA, Hotel Management
Dear NEIL ,We appreciate your thoughtful review of Citadines South Vienna! It's fantastic to learn that you had a comfortable stay. We hope to have the pleasure of hosting you again soon.Best regards,The Citadines South Vienna Team
by A verified traveler
Posted 3 Nov 2024
Great position, Lidl across the road for grabbing bits for the day and room, straight onto Line 1 on the tram behind the complex which is great. Everything in Vienna is within a 30 tram or underground stop. Highly recommend
Comment from Hotel Management
4 Nov 2024 by Yours sincerely, Stepanka SRNCOVA, Hotel Management
Dear Benjamin,Thank you for your fantastic feedback and recommendation of Citadines South Vienna! We’re delighted to hear that our location added convenience to your stay, with easy access to the tram and nearby amenities. It’s wonderful to know you found it convenient for exploring all that Vienna has to offer.We look forward to welcoming you back for another great stay in the future!Warm regards, Citadines Team
by A verified traveler
Posted 20 Oct 2024
A very pleasant stay
Comment from Hotel Management
22 Oct 2024 by Yours sincerely, Stepanka SRNCOVA, Hotel Management
Dear Chloe ,Thank you for sharing your wonderful experience at Citadines South Vienna! We are thrilled to hear that you had a very pleasant stay with us. Your kind words about our facilities and services mean a lot to our team.We are committed to providing exceptional service, and we look forward to welcoming you back for another memorable visit in the future.Warm regards, Citadines Team
by A verified traveler
Posted 3 Oct 2024 on Hotels
Comment from Hotel Management
6 Oct 2024 by Yours sincerely, Stepanka SRNCOVA, Hotel Management
Dear Anonymous,Thank you for taking the time to share your experience at Citadines South Vienna. We're thrilled to know that you enjoyed our location and facilities. Your positive feedback motivates us to maintain our commitment to excellent service. We look forward to your return!Kind regards,Citadines Team
