Ratings based on 977 Verified Reviews

4.5 out of 5
86% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 23 Nov 2024
Easiness of check in and check out process in the hotel.
5 out of 5
by A verified traveler from BRASOV

Posted 10 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Omaima // Content Host, Hotel Management
Hi Francis, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Omaima // Content Host
5 out of 5
by A verified traveler

Posted 3 Nov 2024
Modern hotel round the corner from Prater Amusement Park. About 10 mins walk from Praterstern station. Lovely hotel, very modern. Great staff. The room was very clean. Coffee machine and fridge were a nice touch. We had a room with a shower as i am a wheelchair user, but i can walk short distances, so the step into the shower wasnt an issue for me. Excellent shower! Really lovely shower products. Busy at breakfast time but that is to be expected, we always got a seat though. Lots of choice both hot and cold. The only issue i had was that everything was up high and i couldnt help myself to breakfast. Luckily i have my husband to help me. I'm sure if you were a lone traveller the staff would be happy to help though. Bar and food availble in the evenings. Relaxed feel. Would definitely stay there again!
Comment from Hotel Management
4 Nov 2024 by Omaima // Content Host, Hotel Management
Hi Kim, thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed our location, modern amenities, and especially the accessible room and shower setup. It’s also great to know that breakfast offered a good variety, and we appreciate your feedback on the layout—our team is always happy to assist, so please don’t hesitate to reach out if you need help in the future. We look forward to welcoming you back for another comfortable and enjoyable stay! Sincerely, Omaima // Content Host
5 out of 5
by A verified traveler

Posted 31 Oct 2024
we loved everything in this hotel, highly recommended!!! me and hubby had a great time in Vienna.
Comment from Hotel Management
4 Nov 2024 by Omaima // Content Host, Hotel Management
Hi Gilbert, thank you so much for the fantastic feedback! We’re delighted to hear that you and your husband had a wonderful stay and enjoyed everything about the hotel. It was our pleasure to have you, and we hope to welcome you back for more memorable times in Vienna! Sincerely, Omaima // Content Host
4 out of 5
by A verified traveler

Posted 20 Oct 2024
Location within walking distance to metro and Messe Wein. Property is clean and well priced.
Comment from Hotel Management
21 Oct 2024 by Omaima // Content Host, Hotel Management
Hi Robert, thank you for your feedback! We're glad you found our location convenient and our property clean and well-priced. We hope to welcome you back soon! Sincerely, Omaima // Conetnt Host
4 out of 5
by A verified traveler

Posted 14 Oct 2024
Comment from Hotel Management
16 Oct 2024 by Omaima // Content Host, Hotel Management
Hi Samuel, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Omaima // Content Host
5 out of 5
by A verified traveler

Posted 7 Oct 2024
Employees were friendly and very professional. The decor was amazing.
Comment from Hotel Management
8 Oct 2024 by Omaima // Content Host, Hotel Management
Hi Maria, thank you for your kind words! We're thrilled to hear that you enjoyed the decor and found our staff both friendly and professional. We hope to welcome you back soon! Sincerely, Omaima // Content Host
4 out of 5
by A verified traveler

Posted 1 Oct 2024
Nice hotel close to tram station. Clean and comfortable rooms. The only problem was the same we are having all over right now. These hotels advertise they have AC but then turn it off since the decide it’s not needed. We like a fairly cool room to sleep and the only solution is to open the window. No screens and sometimes loud. Otherwise a decent place to stay.
Comment from Hotel Management
4 Oct 2024 by Omaima // Content Host, Hotel Management
Hi Delain, thank you for your feedback! We're glad you found the hotel clean and comfortable. Regarding the AC, we apologize for any inconvenience. We adjust it based on the season but appreciate your preference for a cooler room. We'll look into improving guest comfort in this regard. We hope to welcome you back soon! Sincerely, Omaima // Content Host
5 out of 5
by A verified traveler

Posted 14 Sep 2024
The hotel was very nice generally speaking the staff, facilities, and ambience all very good.
Comment from Hotel Management
16 Sep 2024 by Omaima // Content Host, Hotel Management
Hi Eric, thank you for your positive feedback! We're delighted to hear that you enjoyed your stay and found our staff, facilities, and ambience to your liking. Providing a pleasant experience for our guests is always our top priority. We hope to welcome you back in the near future! Should you have any additional suggestions or needs during your next visit, please don't hesitate to let us know. Sincerely, Omaima // Content Host
5 out of 5
by A verified traveler

Posted 6 Sep 2024
Dont mind it to much Bratisoave is an excellent opportunity for travel
Comment from Hotel Management
12 Sep 2024 by Omaima // Content Host, Hotel Management
Hi Luis, thank you for your feedback! We're glad you found Bratislava an excellent destination for travel. We hope you had a great time exploring the city. If you have any more comments or need assistance in the future, feel free to let us know! Sincerely, Omaima // Content Host