Ratings based on 58 Verified Reviews
3.7 Room cleanliness
3.6 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Jun 2024
No blinds. The light was straight on to our eyes from to 5:30am.
Comment from Hotel Management
22 Jun 2024 by CheckVienna, Hotel Management
Hello!Thank you for your feedback!We are sorry to hear about the inconvenience you have encountered.
by A verified traveler
Posted 6 Apr 2024 on Hotels
Comment from Hotel Management
8 Apr 2024 by Martin, Hotel Management
Lieber Zoltán,vielen Dank für dein positives Feedback. Wir schätzen es sehr.Dir noch einen schönen Tag. Liebe GrüßeMartin
by A verified traveler
Fantastic, clean, pleasant room in CREEPY building
Posted 17 Oct 2023 on HotelsThis hotel was a RIOT! Let me first say, would *absolutely* stay here again. Stayed with young kids in summer. Convenient location via subway/bus to train station, zoo/palace (15-min walk to edge of palace grounds), downtown, etc. Lovely, safe neighborhood; grocery store just steps away.
Had read reviews & knew the exterior of the building did not reflect the quality of the room inside. However, the outside & entrance of this building is SO rough & derelict-looking, that even our Uber driver wasn't sure if he should leave us there alone, after dark, with children. We arrived 9pm, & getting up to our room felt like a scene from a horror movie. There are NO LIGHTS on the outside of the building or in the entrance-way! Pitch black!! Had to use flashlights on our phones, all the way up to the 2nd-floor where our room was located. There is no lobby; received "check-in" instructions via email day before, which involved phoning a number while standing on the dark sidewalk; after 2-3 rings, no one answered, but the door magically clicked open. In thru the entrance, still using flashlights, past graffiti & garbage to a creepy old staircase (no elevator, you ask? HA - they don't even have LIGHTS); located our room on 2nd floor (hooray for hallway lights up there), and key was in lockbox on door. Imagine our surprise when the room was delightfully clean, pleasant, comfortable, welcoming, warm, well-stocked kitchen, with laundry machine! Had a great stay, and made for a great story.
by A verified traveler
Posted 4 Oct 2023
by A verified traveler
Posted 30 Sep 2023
I was disappointed at first, the property is being renovated that we can’t find the number of the building and the condition of the main door is easily can be open by anyone. When we got there it looks like the building is not livable specially the condition of the hall way and it was dark but when we went inside the room, surprisingly it is has two bedrooms with comfortable bed neat and clean.
Comment from Hotel Management
30 Sep 2023 by CheckVienna, Hotel Management
Dear Melecia,thank you for your kind feedback!We are sorry to hear about the discomfort you have encountered, but are glad that everything worked out eventually.Best regards.
by A verified traveler
Posted 16 Sep 2023
We found grasshopper and so many insects in that apartment and we were with kids and it was very scary for me. So please consider my report.
Second thing Apartment has no any elevator and lift so it was very difficult to go with strollers and kids in that apartment. It was very frustrating.
Third thing building number was not visible properly so it was very difficult to find the apartment.
by A verified traveler
Posted 15 May 2023
This was a sort of hidden Crystal if you will. Not quite a diamond in the rough, but a clean and very reasonably priced place. I read the reviews about the entrance to the building, and I thought whatever, but it really was quite an under-construction abandoned feel. So be prepared! But the flat was very comfortable, very clean, nice linen and great location with the station so close, also nice and warm considering the cold may weather we had! I did not feel unsafe at all in the area! Even going out alone as a woman.
Some random spots on the walls etc but very clean where it counted. And some weird noises from the pilot light sort of re-lighting every 10 mins. But otherwise I would stay here again, ‘cause despite all this, the price and location were great! For 4 people in Vienna, we had everything we needed, quiet at night and clear and easy check in instructions. Thanks :)
Comment from Hotel Management
16 May 2023 by Lenka from checkVIENNA-Team, Hotel Management
Dear Erin, thank you very much for your positive feedback! We are very pleased to hear, that you liked the location and the apartment, even though the building is not the prettiest. We are especially happy to hear, that the level of cleanliness met your expectations and that you felt safe and comfortable in the apartment. We will definitely have the mentioned points checked by the next opportunity. We hope, that we will get the chance to welcoming you as our guest in the future again!Kind Regards!
by A verified traveler
Posted 6 Nov 2019
The only advantage of the place is that ir is close to a metro station, but is not close to downtown, old building, dark area at night, not recommended for families. Apartment esa not clean, blankets were dirty, heating system did not work out and landlord ese totally no present for us. Communication was terrible, we did not get the info with the apartment and we were waiting half an hour with 2 kids trying to communicate with landlords. Our worst experience in Wien...:(
by A verified traveler
Posted 10 Oct 2019
The location is super and the free parking ..
Everything is very good
Thanks a lot🌹
Comment from Hotel Management
16 Oct 2019 by checkVIENNA-Team, Hotel Management
Hello dear guest,
thank you very much for your positive feedback.
We are happy, that you have enjoyed your stay at our apartment so much.
We hope to welcome you as our guest soon again!
Best Regards
by A verified traveler
Great place to stay would stay again
Posted 7 Sep 2019 on HotelsGreat location located less than a minute walk from the tube station. Only 1 stop from one of the main palaces which is beautiful. Inside the apartment was very well finished and very clean.
Comment from Hotel Management
16 Oct 2019 by checkVIENNA-Team, Hotel Management
Dear guest,
thank you very much for your positive feedback.
We are glad, that you liked our apartment so much. We really do our best, to provide our guests with beautiful and clean places, where they can enjoy their holidays.
We hope, that we can welcome you as our guest soon again!
Best Regards
