Ratings based on 233 Verified Reviews

4.4 out of 5
88% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Jun 2024
5 out of 5
by A verified traveler

Posted 31 May 2024
Really lovely apartment with character. We travelled as a group of 5 and apartment was very comfortable and big enough for all of us. Reception really helpful and friendly , although not right in the centre you can still walk to a lot of places. Highly recommended.
5 out of 5
by A verified traveler

Posted 20 May 2024
Nice room, lots of space, and comfortable. Ready to walk to most attractions, bus nearby for the others.
4 out of 5
by A verified traveler

Posted 26 Apr 2024
If you are looking for a hotel with all that goes with it this is not for you, This is not a Hotel, these are self contained room/apartments .. But what you get is stylish, historic building that is perfect to explore the surrounding areas of Vienna.
4 out of 5
by A verified traveler

Posted 10 Apr 2024
The property was beautiful, authentic, and the area was very nice. The one thing I took issue with was check-in. I booked the reservation for myself and 4 friends and we were getting there at varied times. They got there first, gave my name (my nickname as my first name and not my full government name I used for booking) and were given the room without asking to show any identification whatsoever. I would think that giving the "wrong name" and not providing ID would be a red flag, and the fact that they were given the room is a huge security safety issue. It should only be given to the person whose name it is under with valid identification. Other than that we had a lovely stay, but I could see how this could turn into a huge issue.
3 out of 5
by A verified traveler

Beautiful property, BUT one pretty major flaw...

Posted 22 Mar 2024 on Hotels
Really beautiful property and conveniently located. Very clean and nice amenities including all the kitchen untensils, coffee machine etc... However there was one (unfortunately pretty fundamental) problem in that the walls are paper thin. You hear everything in this building and I mean EVERYTHING... If you have the misfortune to be next to noisy neighbours like I was, expect to be kept awake til 3am, and not in any kind of fun way... A real shame as it's lovely otherwise, but if something like that is a dealbreaker for you, best look elsewhere or invest in earplugs.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Jan 2024 on Hotels
4 out of 5
by A verified traveler

Posted 10 Sep 2023
What a beautiful place, we felt like staying in a Sissi-Museum! The entire building breaths Austrian-Hungarian Empire history. The rooms were excellent, with high ceilings and very spacious. The only downside was that a visiting German shepherd dog was a bit frightening and barked at us on two occasions.
4 out of 5
by A verified traveler

Posted 27 Nov 2022 on Hotels
The hotel was beautiful in a great location close to many monuments and restaurants. Great for Christmas markets! The room itself was a bit plain and in need of dusting but very comfortable and roomy.
5 out of 5
by A verified traveler

Posted 22 Aug 2022
Everything is perfect including location. Internet could be better
Comment from Hotel Management
12 Oct 2022 by Rothensteiner, Hotel Management
Thank you for staying with us. We updated the wifi system.Best wishes from ViennaRothensteiner Team