Ratings based on 987 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Sep 2024
Everythibng was perfect. Except for the digital water system in the shower that was a little unreliable
Comment from Hotel Management
19 Sep 2024 by Florian Wille & Team, Hotel Management
Dear Arnaud,Thank you so much for your wonderful feedback and we all hope to have the pleasure to welcome you back to Anantara Palais Hansen on your next visit to beautiful Vienna!With kindest regards,
by A verified traveler
Posted 5 Sep 2024
Comment from Hotel Management
16 Sep 2024 by Florian Wille & Team, Hotel Management
Dear Martha,Thank you so much for your wonderful rating. We all hope to have the pleasure of welcoming you back to Anantara Palais Hansen Vienna very soon.With kindest regards from all of us,
by A verified traveler
Posted 23 Aug 2024 on Hotels
Nice room but not great value for money. Room service was excellent however checkout was disappointing as there was not enough staff and it became chaotic. Fabulous location.
Comment from Hotel Management
26 Aug 2024 by Florian Wille & Team, Hotel Management
Dear Laura,Thank you so much for your candid feedback and the positive experiences you described. In regards to the checkout I would like to sincerely apologize for the inconvenience you described. We will do our very best to avoid such situations in the future and hope to have the pleasure to welcome you back on your next trip to beautiful Vienna!With kindest regards,
by A verified traveler
Posted 10 Aug 2024 on Hotels
Comment from Hotel Management
19 Aug 2024 by Florian Wille & Team, Hotel Management
Dear Antony,Thank you for your wonderful rating and we all hope to have the pleasure of welcoming you back to Anantara Palais Hansen Vienna on your next visit to beautiful Vienna.With kindest regards,
by A verified traveler
Posted 8 Aug 2024
Comment from Hotel Management
16 Sep 2024 by Florian Wille & Team, Hotel Management
Dear LaurenThank you so much for your amazing feedback. We all hope to have the pleasure of welcoming you back to Anantara Palais Hansen Vienna very soon.With kindest regards from all of us,
by A verified traveler
Posted 30 Jul 2024
Beautiful hotel and room, and excellent staff
Comment from Hotel Management
19 Aug 2024 by Florian Wille & Team, Hotel Management
Dear Jasem,Thank you for your wonderful feedback and we all hope to have the pleasure to welcome you back to Anantara Palais Hansen Vienna on your next visit to beautiful Vienna.With kindest regards,
by A verified traveler
Posted 23 Jul 2024
Comment from Hotel Management
19 Aug 2024 by Florian Wille & Team, Hotel Management
Dear yeun ae,Thank you for your wonderful rating and well hope to have the pleasure to welcome you back on your next visit to beautiful Vienna!With kindest regards,
by A verified traveler
Posted 9 Jul 2024
Beautiful hotel with pleasant and luxurious feel, comfortable rooms, and impeccable service. We truly enjoyed our stay and will try to come back when we are back in Vienna!
Comment from Hotel Management
16 Jul 2024 by Florian Wille & Team, Hotel Management
Dear Ivana,Thank you so much for your most wonderful feedback and we are all looking forward to welcoming you back to Anantara Palais Hansen Vienna and the capital of music!Sincerely yours,
by A verified traveler
Posted 29 May 2024
Comment from Hotel Management
24 Jun 2024 by Florian Wille & Team, Hotel Management
Dear John,Thank you so much for your feedback and we will continue to work very hard in order to deserve the full 5/5 in all areas during you next visit to Anantara Palais Hansen Vienna.With kindest regards,
by A verified traveler
Posted 28 May 2024 on Hotels
Comment from Hotel Management
30 May 2024 by Florian Wille & Team, Hotel Management
Dear Luba,Thank you so much for your wonderful rating and the entire team here at Anantara Palais Hansen Vienna is looking forward to welcoming you back on your next visit to the capital of music!With kindest regards,
