Ratings based on 973 Verified Reviews

4.5 out of 5
66% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 17 Nov 2024
A great place to stay and visit Vienna for a weekend break. Loved the rooms, great shower, free minibar and restocked, everything is of a good quality high 4 star. Pillows good, bedding and everything was clean and accessible. It was lovely and quiet and so central. The roof top bar and Cj on Friday evening was a lot of fun. Definitely recommend and stay again at this chain of hotel.
5 out of 5
by A verified traveler

Posted 29 Oct 2024
Really enjoyed our stay. Only criticism would be that the lighting in the room was poor, making it difficult to do hair/makeup. Friendly staff. Lovely bar and interesting place/quirky decor throughout.
Comment from Hotel Management
2 Nov 2024 by Victoria Front Office, Hotel Management
Dear Rebecca ;)Thank you for the fantastic review!Kind Regards
5 out of 5
by A verified traveler

Posted 24 Oct 2024
Comment from Hotel Management
2 Nov 2024 by Victoria Front Office, Hotel Management
Dear Chloe ;)Thank you for the fantastic review!Kind Regards
4 out of 5
by A verified traveler

Posted 20 Oct 2024
Funky as usual yet furniture, curtains are bit dated already…
Comment from Hotel Management
29 Oct 2024 by Sebastian Freitag - Front Office Manager, Hotel Management
Dear Bartosz,Thank you for your feedback! We’re glad you enjoyed the funky vibe as usual. We appreciate your note about the furniture and curtains feeling a bit dated, and we’ll take this into account as we plan future updates. We look forward to welcoming you back soon!
5 out of 5
by A verified traveler

Posted 16 Oct 2024
Very good
Comment from Hotel Management
29 Oct 2024 by Sebastian Freitag - Front Office Manager, Hotel Management
Dear Maria Teresa,Thank you! We're delighted you had a very good experience. Looking forward to welcoming you back soon!
5 out of 5
by A verified traveler

Posted 3 Oct 2024
This place was so fun! Loved the funky decor and the staff were great
Comment from Hotel Management
29 Oct 2024 by Sebastian Freitag - Front Office Manager, Hotel Management
Dear Oonagh,Thank you for your wonderful review! We're thrilled to hear that you enjoyed the funky decor and found our staff to be great. It was a pleasure having you with us, and we hope to welcome you back for more fun in the future!
5 out of 5
by A verified traveler

Posted 29 Sep 2024
Everything was great
Comment from Hotel Management
29 Oct 2024 by Sebastian Freitag - Front Office Manager, Hotel Management
Dear Aniko,Thank you for your feedback! We're thrilled to hear that everything was great during your stay. We hope to welcome you back soon!
4 out of 5
by A verified traveler

Posted 26 Sep 2024
Very central to attractions and underground/ tram system
Comment from Hotel Management
29 Oct 2024 by Sebastian Freitag - Front Office Manager, Hotel Management
Dear Iain,Thank you for your feedback! We're glad to hear that you found our location very central to attractions and the public transport system. We hope to welcome you back soon for another enjoyable stay!
3 out of 5
by A verified traveler

Posted 21 Sep 2024
We loved the position of this property, but not the design and the small room they offered us.
Comment from Hotel Management
29 Oct 2024 by Sebastian Freitag - Front Office Manager, Hotel Management
Dear Inna,Thank you for your feedback! We're glad you loved the location of our property. We apologize that the design and the size of the room did not meet your expectations. Your comments are valuable to us, and we will take them into consideration for future improvements. We hope to have the opportunity to welcome you back for a better experience!
5 out of 5
by A verified traveler

Posted 13 Sep 2024
Comment from Hotel Management
2 Nov 2024 by Victoria Front Office, Hotel Management
Dear Zoey ;)Thank you for the fantastic review!Kind Regards