Ratings based on 95 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jul 2024 on Hotels
by A verified traveler
Posted 5 Oct 2023 on CheapTickets
We had a pleasant stay.
by A verified traveler
Posted 9 Jul 2023
by A verified traveler
Posted 1 Aug 2022
Nice apartment and spacious. The location is good and takes about 25 to 30 minutes to city center attractions by public transportation.
The cleaning staff did not clean apartment everyday and when we asked them to clean the apartment the came and changed the towels and trash bags only and they did not clean the rest of the apartment.
by A verified traveler
Posted 29 Jul 2022
It was pretty dirty and we had ants in our kitchen. The drain was clogged after three days and there were a lot of drunk people at our hotel. At least the beds were comfortable and we had enough clean towels.
by A verified traveler
Posted 18 Jul 2022 on Hotels
by A verified traveler
Worst hotel experience in Vienna
Posted 21 Jun 2022 on HotelsWe booked the two-bedroom apartment, which was very big, but that was the only advantage of this hotel. The room was absolutely filthy. Stains on the walls, on the carpet and on the furniture. Crumbs and scraps of paper all over the floor, which had clearly had not been vacuumed. The kitchen was a joke. Not a single dish or even a cup to get a glass of water.
We requested a baby bed for our one-year-old the day before arrival and didn’t get a response from the staff until a couple of hours before we arrived. There was no baby bed available, so he had to sleep on a mattress on the very dirty floor. The staff did comp our parking because of the baby bed situation, but even this did not make up for a horrible overall experience.
When we tried to order a simple cocktail at the hotel bar, we were told “you’re in Austria, drink a beer” instead. We’ve lived in Austria for years and are pretty familiar with the beer selection at this point, thank you.
I would not recommend this hotel to anyone.
by A verified traveler from Los Angeles, California
Posted 31 Dec 2019
Room was spacious, but not properly cleaned, room amenities were old and worn out, hotel stuff was not very friendly.
by A verified traveler from Green Bay
Posted 27 Sep 2019
Very spacious for the 3 of us. Good location close to a grocery store and a bus stop. However, we were frying bacon which set off the fire alarm. Hotel personnel checked out the place, saw that there was no fire, just smoke; and we had opened the windows. And yet a fire official came for which we were charged an additional $250; for smoke! We will not recommend to anyone we know. No more business from us.
by A verified traveler from Bahrain
Posted 11 Sep 2019
Helpful staff, very good location, quite area, affordable price and professional staff.
