Ratings based on 155 Verified Reviews
2.7 Room cleanliness
3.0 Service & staff
2.6 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Apr 2024
Comment from Hotel Management
11 May 2024 by Manager, Hotel Management
Hello lisa,We are delighted to hear that you had an excellent stay with us! We look forward to welcoming you back soon.
by A verified traveler
Posted 19 Apr 2024
everybody very nice n helpful
Comment from Hotel Management
20 Apr 2024 by Manager, Hotel Management
Hello lisa,We are delighted to hear that you found our team helpful during your stay. Your praise will be shared to motivate our staff further. Thank you for choosing our hotel, and we hope to welcome you back in the future.
by A verified traveler
Camping indoors!
Posted 31 Mar 2024 on HotelsThe amenities were virtually nonexistent, and the entire room was in a general sense of disrepair or poor condition. It was easily the worst place I have ever stayed.
Comment from Hotel Management
2 Apr 2024 by Manager, Hotel Management
Hello John, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We will pass your comments along to the relevant department for review and improvement. Thank you for bringing this to our attention.
by A verified traveler
Posted 24 Mar 2024
new spot
Comment from Hotel Management
24 Mar 2024 by Manager, Hotel Management
Hello Lisa,Thank you for sharing your feedback with us. We appreciate your thoughts and will forward them to our management team for review. Your comments help us improve our services for future guests.
by A verified traveler
Posted 11 Mar 2024
I wouldn’t recommend this to anyone, especially if traveling with kids, felt so unsafe the whole time I was there, couldn’t sleep at all!!!
Comment from Hotel Management
14 Mar 2024 by Manager, Hotel Management
Hello Cassandra, We're sorry to hear about your experience and appreciate your feedback. Guest safety is our top priority, and we encourage you to reach out to our management team to further address your concerns. Thank you for bringing this to our attention.
by A verified traveler from Victorville
Posted 10 Mar 2024
Comment from Hotel Management
2 Apr 2024 by Manager, Hotel Management
Hello valerie, We appreciate you choosing to stay with us! If you have any feedback to share from your recent experience, please don't hesitate to reach out to us. We value your input and strive to make each guest's stay exceptional.
by A verified traveler
enjoyed the 2 nights, so extended another night
Posted 25 Feb 2024 on Hotelsmanager was very accommodating, he even showed me to the room. I didn't like the room, so he moved me to a different room at no extra costs. I was able to look directly from my room to see my car in front the door. It was also my first time using a motel's laundry facilities, it was clean, and the machines seems to work well.
Comment from Hotel Management
16 Aug 2024 by Manager, Hotel Management
Dear Guest,We're pleased to hear that our manager was able to assist you during your stay and that you found our laundry facilities clean and efficient. We strive to provide a comfortable experience for all our guests and are glad you could enjoy a hassle-free room change. We appreciate your feedback and hope to welcome you back in the future.
by A verified traveler
Posted 4 Feb 2024 on Hotels
Comment from Hotel Management
7 Feb 2024 by Manager, Hotel Management
Hello Amber, We're sorry to hear that your experience at our hotel did not meet your expectations. We would appreciate it if you could reach out to us directly with any specific feedback you may have, so we can address the issues and improve our services. Thank you for staying with us.
by A verified traveler
Posted 3 Feb 2024 on Hotels
It was ok for one night. My outlets around the room didn’t work. My tv didn’t work. The shower was not even on the floor and some spots felt like I was going to fall through. The shower curtain rod was coming off the wall and so was the towel rack.
Comment from Hotel Management
3 Feb 2024 by Manager, Hotel Management
Dear Guest,We apologize for any inconvenience you may have experienced during your stay. Our team works diligently to ensure the functionality of our amenities and will address the issues you mentioned. We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.
by A verified traveler
Posted 1 Feb 2024
The guy in the office was friendly
Comment from Hotel Management
2 Feb 2024 by Manager, Hotel Management
Hello Skylee,We appreciate your feedback about the friendly service you received from our staff in the office. It is always our aim to provide a welcoming atmosphere for our guests. Thank you for taking the time to share your positive experience with us.
