Ratings based on 12 Verified Reviews
4.6 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Not the same
Posted 20 Jan 2022 on HotelsInternet never worked throughout my entire stay. Food not great but Amenities good.
Comment from Hotel Management
20 Jan 2022 by Management., Hotel Management
We appreciate your honest feedback. Unfortunately during your stay, we experience downtime from our internet service providers but that has been rectified.
by A verified traveler
Posted 20 Jan 2022
The hotel is beautiful but missing the amenities of a large property with a limited staff. It's great if you're looking for a quiet place to retreat in the midst of the noisy city.
Comment from Hotel Management
20 Jan 2022 by Management., Hotel Management
Thank you for your honest feedback, we truly appreciate and look forward to welcoming you soon.
by A verified traveler
Posted 15 Jan 2022 on Wotif
The set up of their rooms are of a very high standard. Interior and quality of contents in the rooms very posh.
Comment from Hotel Management
18 Jan 2022 by Regina, Hotel Management
Thank you for your feedback. It was a pleasure having you stay with us.
by A verified traveler
Posted 3 Jan 2022
by A verified traveler
Posted 8 Nov 2021
by A verified traveler
Posted 12 Apr 2021
The staff was very friendly, the rooms are clean and the interior design is great, the shower is really clean. the room service is fast.
by A verified traveler
Posted 3 Mar 2021
What a wonderful, upscale, intimate hotel. There’s nothing bad that can said about this hotel. All staff were welcoming, efficient and friendly. I will be staying again whenever in Lagos. In my opinion it’s better than your busy Lagos intercontinental that I stayed in for a few days before White Orchards
Comment from Hotel Management
10 Mar 2021 by Jasper Oparah, Hotel Management
Thank you so much for your kind review, we always do our best to make our guest as comfortable as possible. we hope to have you again.
by A verified traveler
Posted 16 Jan 2021
The staff was very nice and helpful. The room was clean. I had a pleasant stay, I will come back for sure!
Comment from Hotel Management
23 Feb 2021 by Jasper Oparah, Hotel Management
Thank you for your review. We are very happy you had a wonderful experience with us. we will always do our best to make you very comfortable.
by A verified traveler
Londoner in Lagos
Posted 13 Jan 2021 on HotelsSolo trip, hotel was very cute, clean & safe. Staff were very professional and friendly. Central to most places. Would stay here again x
Comment from Hotel Management
23 Feb 2021 by Jasper Oparah, Hotel Management
We thank you very much for your kind review. We always do our best to make you very comfortable. we do hope to see you again.
by A verified traveler
Posted 30 Dec 2020 on Hotels
The hotel’s facilities were very good. One of if not the best I’ve stayed in in Nigeria. I came to rest and I got it. The bed is very comfortable with memory pillows. The room makes you forget you are in Lagos once the door is shut.
My main grief is with the staff and the quality of service. They were friendly and helpful but lack the level of skill or training required for the type of hotel I believe they wish to be.
They seemed overwhelmed or understaffed. Requests are forgotten.
Mine and my mother’s breakfast got mixed up twice. They needed to be reminded to fully restock the bathroom after cleaning.
Once they came in the morning to clean and meet a DND sign, that seems to be it even after the sign is removed and you ask the receptionist to inform housekeeping. Information is not quickly available.
It’s a small hotel, 20 rooms and done to high standards. The service should reflect that.
Comment from Hotel Management
1 Jan 2021 by Jasper, Hotel Management
Thank you for your feed back. we will address your concerns and make sure your next stay be better.
Best Regards
