Ratings based on 560 Verified Reviews
3.9 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
by A verified traveler
Posted 22 Oct 2024
The hotel was fine.
Comment from Hotel Management
12 Nov 2024 by Elizabeth. , Hotel Management
Dear Mr. Anthony,Thank you for choosing Eko Hotels & Suites and for your feedback. We look forward to hosting you again soon and earning that 5-star rating.With Kind Regards,
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
12 Nov 2024 by Elizabeth. , Hotel Management
Dear Muheez,Thank you for choosing Eko Hotels & Suites.Whilst we appreciate you sharing your feedback, we regret to learn that we did not meet your expectation as guest satisfaction is our top priority. We would like to learn more about the specific issues you encountered during your stay. Can you please share with us as this will enable us work to address them. We hope to have the opportunity to welcome you back in the future.With Kind Regards,
by A verified traveler
Posted 8 Oct 2024
It’s convenient for any type of stay
by A verified traveler
Posted 2 Oct 2024
Eko hotel is my go to for a getaway
Comment from Hotel Management
3 Oct 2024 by Elizabeth., Hotel Management
Dear Eva,Thank you for making Eko Hotel your go-to getaway destination! We're thrilled to hear that you consistently choose us for your relaxation needs. Your loyalty means a great deal to us, and we look forward to welcoming you back for many more enjoyable stays. Thanks again for your support!With Kind Regards,Elizabeth.
by A verified traveler
Posted 25 Sep 2024
Comment from Hotel Management
3 Oct 2024 by Elizabeth. , Hotel Management
Dear Magnus,Thank you for a perfect review! We hope to welcome you back soon for another enjoyable stay.With Kind Regards,Elizabeth.
by A verified traveler
Posted 16 Aug 2024 on Travelocity
BEWARE! I travel for a living all around the world and don’t have time to review every hotel I go to.
I had to write this review because it was by far the worst experience I’ve ever had in any hotel anywhere.
Management and Service is absolutely horrible. They are CLEARLY trained to say no to your needs and requests, and there is so much wrong that it ends up abtotally horrible experience.
Broken air conditioners. Yellow water, promised rates then over charges, 7 HOURS to check in.
they will lie to your face, Take your money, then you have to deal with the headache after.
Nighttime the property becomes a hub of am unbearable amount of prostitutes, some quite agressive.
I chose this hotel because the property is unbeatable! huge amount of space and considering the fact that there is nothing to do off the property. This was a huge attraction.
Unfortunately, being stuck here was such a terrible experience. I spent the rest of my time at another hotel.
I checked out as soon as I could Go to a much smaller hotel with much less space for a long stay, which was very difficult, but because of the improvement of environment and service, was totally worth it. .
I reccomend Avoid at all cost.
Comment from Hotel Management
9 Sep 2024 by Elizabeth, Hotel Management
Dear Mr Reno,Thank you for your feedback. It is valuable to us and it helps us identify areas we can improve.This is by no means the kind of experience that we work hard to offer our guests as we are committed to ensuring all guests have a positive stay. Be rest assured that we take this serious and will get to the bottom of every issue highlighted. If you can please share with us a convenient time to put a call through, we would like an opportunity to speak with you to further understand your experience.With Kind Regards, assuring you of our best attention at all times,Elizabeth.
by A verified traveler
Posted 14 Jul 2024 on Hotels
Comment from Hotel Management
9 Sep 2024 by Elizabeth, Hotel Management
Dear Mr Ajit,Thank you for choosing Eko Hotels & Suites. We're pleased to hear that you had a positive experience overall. We're always striving to provide exceptional service to all our guests and your feedback is valuable to us as it helps us identify areas where we can improve.Could you please share a bit more about what could have been improved? Your insights will help us continue to enhance your future stays with us.Thank you again for choosing our hotel. We hope to see you again soon!With Kind Regards,Elizabeth.
by A verified traveler
Posted 10 Jul 2024 on Orbitz
Comment from Hotel Management
9 Sep 2024 by Elizabeth, Hotel Management
Dear Ms Anita,We regret to hear that your experience at our hotel did not meet your expectations. We would appreciate it if you could share more details about your stay so we can better understand the issues you encountered if any. Please feel free to contact me directly (belizabeth@ekohotels.com) to discuss this further.With Kind Regards,Elizabeth.
by A verified traveler
Posted 28 Jun 2024 on Hotels
