Ratings based on 2,776 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
Second time staying here! What a great location … rooms were spacious and well appointed ! Loooved the cafe downstairs! One of the best hotels I’ve stayed in a very long time! Christmas ambiance was lovely! Well done!!!
by A verified traveler
Posted 25 Nov 2024
Perfect spot! You will not be disappointed
by A verified traveler
Posted 25 Nov 2024
Friendly staff, clean and comfortable rooms, fantastic amenities and location. Would definitely stay here again. Loved the little touches like having creamers in the fridge.
by A verified traveler
Posted 24 Nov 2024
Had a great stay for a girls’ weekend in Victoria. The rooftop s’mores were a highlight! Unique and beautiful lobby with the koi pond. Easily walkable to dining, shopping, sightseeing. Spacious room with a nice balcony, and very clean with great toiletries. Pool and hot tub were the only disappointing part. No natural light and the hot tub tile has an unappealing rusty tinge. Everything else was excellent.
by A verified traveler
Posted 22 Nov 2024
Lovely space, friendly helpful staff, quiet rooms, walking distance to prime sights.
by A verified traveler
Posted 21 Nov 2024
Downtown experience
by A verified traveler
Posted 20 Nov 2024
Impeccable, hotel, and stuff highly recommended
by A verified traveler from Victoria
Posted 20 Nov 2024
Disappointed there was no room service at all, not even a glass of wine. Room was nice but no upgrade available from the 2nd floor.
by A verified traveler
Posted 18 Nov 2024
A lovely stay
by A verified traveler
Posted 12 Nov 2024
Amazing property, walkable location but one fly in the ointment is there is no air conditioning/hvac, wish I had known that the rooms are abnormally warm (in October) our thermostat said 26 degrees with baseboard heat and opening a window your only options. We had all the window s open but then of course we were listening to a lot of loud street noise, and for some reason still quite warm, I didn’t sleep much at all. But as long as you don’t mind it being quite warm this would be a great option, very spacious.